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Control Design Manager

Boston, Massachusetts;

Job Description:

Provide managerial oversight in executing internal control discipline and operational excellence within Enterprise Credit. Gather and organize data in order to intake, design and test the effectiveness of key controls. Prepare documentation for the tracking, monitoring, and escalation of incoming control design efforts and related issues for management. Incumbents typically have over 4+ years of risk management, project management and/or credit products experience.

The position is within Enterprise Credit. The candidate will support the controls design function within the Chief Operating Office. This role works closely with all business control teams to include Surveillance, Issues Management and Quality Assurance, as well as the Operational Excellence and process teams within the Enterprise Credit to implement robust controls and process enhancements as identified through testing results.

Responsibilities may include:

- Oversee design and test controls for Enterprise Credit.

- Review and prepare test script and data requirements, working with process design and data partners to ensure appropriate sampling requirements are incorporated into the Test Plans, developing the approach for providing samples for tests, and resolution of any issues encountered in executing scripts.

- Supervise documentation of process flows, controls, gaps and improvement opportunities.

- Often acts independently to uncover and resolve issues associated with procurement of data to be used for testing.

- Partner with business teams, process design and interact with Process Owners to facilitate test design.

- Maintain intake set-up and administration of test status.

- Provide training to the test execution team on test process including changes and enhancements to the test plan and the test script.

- Evaluate if pilot testing is required and participate in testing as needed.

- Incorporate automation during test development using effective and efficient technologies, where possible.

Required Skills:

- Bachelor’s degree in related field or equivalent experience.

- Ability to organize and present data for executive level reporting

- 4+ years’ experience with an internal audit, testing, risk management, process improvement, compliance, or front line control role.

- Proficiency with MS Office suite with an emphasis on Excel to perform data analytics, pivot tables, lookups and external data source connections.

- Demonstrated project management skills; Ability to handle multiple competing priorities.

- Strong research and analytical skills.

- Candidate must exhibit an exceptional degree of ingenuity and resourcefulness.

- Strong verbal and written communication skills as well as interpersonal skills.

- Self-starter, organized, versatile, capable of performing work independently with minimal direction.

Desired Skills:

- Experience in Enterprise Control functions and related compliance efforts.

- Risk management, Compliance and/or Audit experience

- Compliance or Risk certification a plus.

- Diverse experience across multiple business functions.

- Strong familiarity with sampling business requirements and test design.

Job Band:

H4

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday to Friday 8 a.m. - 5 p.m.

Referral Bonus Amount:

0

Job Description:

Provide managerial oversight in executing internal control discipline and operational excellence within Enterprise Credit. Gather and organize data in order to intake, design and test the effectiveness of key controls. Prepare documentation for the tracking, monitoring, and escalation of incoming control design efforts and related issues for management. Incumbents typically have over 4+ years of risk management, project management and/or credit products experience.

The position is within Enterprise Credit. The candidate will support the controls design function within the Chief Operating Office. This role works closely with all business control teams to include Surveillance, Issues Management and Quality Assurance, as well as the Operational Excellence and process teams within the Enterprise Credit to implement robust controls and process enhancements as identified through testing results.

Responsibilities may include:

- Oversee design and test controls for Enterprise Credit.

- Review and prepare test script and data requirements, working with process design and data partners to ensure appropriate sampling requirements are incorporated into the Test Plans, developing the approach for providing samples for tests, and resolution of any issues encountered in executing scripts.

- Supervise documentation of process flows, controls, gaps and improvement opportunities.

- Often acts independently to uncover and resolve issues associated with procurement of data to be used for testing.

- Partner with business teams, process design and interact with Process Owners to facilitate test design.

- Maintain intake set-up and administration of test status.

- Provide training to the test execution team on test process including changes and enhancements to the test plan and the test script.

- Evaluate if pilot testing is required and participate in testing as needed.

- Incorporate automation during test development using effective and efficient technologies, where possible.

Required Skills:

- Bachelor’s degree in related field or equivalent experience.

- Ability to organize and present data for executive level reporting

- 4+ years’ experience with an internal audit, testing, risk management, process improvement, compliance, or front line control role.

- Proficiency with MS Office suite with an emphasis on Excel to perform data analytics, pivot tables, lookups and external data source connections.

- Demonstrated project management skills; Ability to handle multiple competing priorities.

- Strong research and analytical skills.

- Candidate must exhibit an exceptional degree of ingenuity and resourcefulness.

- Strong verbal and written communication skills as well as interpersonal skills.

- Self-starter, organized, versatile, capable of performing work independently with minimal direction.

Desired Skills:

- Experience in Enterprise Control functions and related compliance efforts.

- Risk management, Compliance and/or Audit experience

- Compliance or Risk certification a plus.

- Diverse experience across multiple business functions.

- Strong familiarity with sampling business requirements and test design.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22018901

Band: H4

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Noelle Smith

Referral Bonus:

0

New York City pay and benefits information

New York City pay range:

$95,500 - $147,000 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.