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Business Analyst II

Jersey City, New Jersey;

Job Description:

What you will do:

  • Participate in Risk and Control or BAU projects. This may include working on the detailed business requirements, to formally document and validate the requirements into technical solutions, whilst adhering to Bank policies and procedures
  • Escalate to lead Business Analyst or Project Manager, if further clarity needed on requirements and where risks and/or issues are identified during the analysis cycle
  • Participate in project meeting routines or Risk and Control routines
  • Provide regular updates to project lead, to evidence progress against plan for assigned deliverables
  • Help to devise test plans to verify developed software meets the agreed business requirements
  • Participate in software testing cycles. This will involve conducting tests in non-production environments and comparing the results to requirements, supporting business users with their testing and assisting with software implementation into a production environment. Additionally, you will need to document any testing evidence to a level, which can be understood by project team members, Vendors and Auditors.
  • Level 3 support including out of hours support on a rotational basis (evenings, weekends and Bank Holidays)

Requirements:

  • You are a good team player and collaborative. You will need to liaise with both technical and business colleagues locally in the UK and at other locations in Singapore, India, New Jersey and Chicago.
  • You should also be able to work independently. The role will require you to take information and translate into business requirements. You may need to identify the right people in other parts of the firm to provide advice on resolving BAU/Risk and Control problems. You can demonstrate a sense of ownership and urgency to see issues through to resolution.
  • You are an enthusiastic learner who looks to develop new and existing technical skills. You will learn how to understand the existing business, document existing and future process flows, identify and prioritize the user requirement, highlighting any risks and issues.
  • You have good analytical skills which will be required to develop solutions for complex business requirements.
  • You can problem solve by using a variety of skills, both existing and those which can be learnt on the job.
  • You have good organizational skills and can handle multiple tasks at any one time and work to strict deadlines.
  • You are a good communicator and can communicate effectively at all levels, including developers, management and business stakeholders. You should be able to document clear, concise and well organised support guides, which will assist the support teams, as and when issues arise.
  • You have an innovative mindset. You are not afraid to ask why and have the ability to question established practices, with a view to continuous improvement.
  • You are flexible and will be able to work some weekends and Bank Holidays, as required.

Bank of America's Global Banking and Markets Technology Organization....

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

LOB General:

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

What you will do:

  • Participate in Risk and Control or BAU projects. This may include working on the detailed business requirements, to formally document and validate the requirements into technical solutions, whilst adhering to Bank policies and procedures
  • Escalate to lead Business Analyst or Project Manager, if further clarity needed on requirements and where risks and/or issues are identified during the analysis cycle
  • Participate in project meeting routines or Risk and Control routines
  • Provide regular updates to project lead, to evidence progress against plan for assigned deliverables
  • Help to devise test plans to verify developed software meets the agreed business requirements
  • Participate in software testing cycles. This will involve conducting tests in non-production environments and comparing the results to requirements, supporting business users with their testing and assisting with software implementation into a production environment. Additionally, you will need to document any testing evidence to a level, which can be understood by project team members, Vendors and Auditors.
  • Level 3 support including out of hours support on a rotational basis (evenings, weekends and Bank Holidays)

Requirements:

  • You are a good team player and collaborative. You will need to liaise with both technical and business colleagues locally in the UK and at other locations in Singapore, India, New Jersey and Chicago.
  • You should also be able to work independently. The role will require you to take information and translate into business requirements. You may need to identify the right people in other parts of the firm to provide advice on resolving BAU/Risk and Control problems. You can demonstrate a sense of ownership and urgency to see issues through to resolution.
  • You are an enthusiastic learner who looks to develop new and existing technical skills. You will learn how to understand the existing business, document existing and future process flows, identify and prioritize the user requirement, highlighting any risks and issues.
  • You have good analytical skills which will be required to develop solutions for complex business requirements.
  • You can problem solve by using a variety of skills, both existing and those which can be learnt on the job.
  • You have good organizational skills and can handle multiple tasks at any one time and work to strict deadlines.
  • You are a good communicator and can communicate effectively at all levels, including developers, management and business stakeholders. You should be able to document clear, concise and well organised support guides, which will assist the support teams, as and when issues arise.
  • You have an innovative mindset. You are not afraid to ask why and have the ability to question established practices, with a view to continuous improvement.
  • You are flexible and will be able to work some weekends and Bank Holidays, as required.

Bank of America's Global Banking and Markets Technology Organization....

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

LOB General:

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22009684

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Eric Stephenson [C]

Referral Bonus:

0

Jersey City pay and benefits information

Jersey City pay range:

$76,500 - $155,000 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.