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Delivery Lead Technology

Charlotte, North Carolina;

Job Description:

Delivery Lead will own and manage a portfolio of technology applications with their associated initiatives and business as usual activities for Human Resources retirement, equity, and recognition tools. Typically aligned to a component of a business domain where responsible for management of a client / business area in a component of its information technology-related activities. Directs lower-level managers or team leaders or directly manages a specialty function. Accountable for the creation and development of technology solutions appropriate to business needs and objectives, and oversees implementation of programs, projects or processes. Involved in the coordination of translating business strategy into work programs and processes. Works with partners to develop and drive technology solutions and business case development across functional groups or within a business domain. Often serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints, and complex service requests. The role requires strong technical skills and ability to provide technical leadership as a proactive and strategic business partner in the development of functional or cross-functional objectives, technology solutions and innovative strategies for groups managed in an IT environment striving to meet current and anticipated business objectives.

Line of Business Job Description:

Delivery Lead within Global Human Resources Technology. Partners with key Business, Development, Business Solutions, Program/Project Management, Architecture, Production Support and Testing Execs to develop and implement the tactical and strategic planning of all phases of application, environment and support management. Responsibilities include:

- Business relationship management, liaison to Global Human Resources and Shared Service Providers (SSPs)
- Effectively manage through bank’s permit processes.
- Ensures deliverables comply with Enterprise Application Management Policies and Procedures.
- Provide leadership, and management with a focus on ensuring delivery and execution are being managed against strategic goals and direction
- Manage and provide Application portfolio oversight working closely with application and/or vendor managers
- Provide risk oversight for business and technology risk
Required Skills:
Ability to navigate across organizational or perceived boundaries with incomplete information to achieve successful outcomes.
Interact with business leaders, external vendors, and internal technology groups.
Effectively prioritize and execute tasks in a high-pressure environment is crucial as well as time management skills.
Required to work both independently and in a team-oriented, collaborative manner.
Excellent written and oral communication skills.
Strong organizational skills.
Microsoft Office suite.
Is a Self-Starter.
Desired Skills:
Internal candidates should have a broader understanding of Bank of America’s change management (Permits) process in addition to having experience navigating the firm’s technology lifecycle management programs (Secure by Design, Permit to Send, Permit to Operate, Global Cloud Governance, etc).

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Delivery Lead will own and manage a portfolio of technology applications with their associated initiatives and business as usual activities for Human Resources retirement, equity, and recognition tools. Typically aligned to a component of a business domain where responsible for management of a client / business area in a component of its information technology-related activities. Directs lower-level managers or team leaders or directly manages a specialty function. Accountable for the creation and development of technology solutions appropriate to business needs and objectives, and oversees implementation of programs, projects or processes. Involved in the coordination of translating business strategy into work programs and processes. Works with partners to develop and drive technology solutions and business case development across functional groups or within a business domain. Often serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints, and complex service requests. The role requires strong technical skills and ability to provide technical leadership as a proactive and strategic business partner in the development of functional or cross-functional objectives, technology solutions and innovative strategies for groups managed in an IT environment striving to meet current and anticipated business objectives.

Line of Business Job Description:

Delivery Lead within Global Human Resources Technology. Partners with key Business, Development, Business Solutions, Program/Project Management, Architecture, Production Support and Testing Execs to develop and implement the tactical and strategic planning of all phases of application, environment and support management. Responsibilities include:

- Business relationship management, liaison to Global Human Resources and Shared Service Providers (SSPs)
- Effectively manage through bank’s permit processes.
- Ensures deliverables comply with Enterprise Application Management Policies and Procedures.
- Provide leadership, and management with a focus on ensuring delivery and execution are being managed against strategic goals and direction
- Manage and provide Application portfolio oversight working closely with application and/or vendor managers
- Provide risk oversight for business and technology risk
Required Skills:
Ability to navigate across organizational or perceived boundaries with incomplete information to achieve successful outcomes.
Interact with business leaders, external vendors, and internal technology groups.
Effectively prioritize and execute tasks in a high-pressure environment is crucial as well as time management skills.
Required to work both independently and in a team-oriented, collaborative manner.
Excellent written and oral communication skills.
Strong organizational skills.
Microsoft Office suite.
Is a Self-Starter.
Desired Skills:
Internal candidates should have a broader understanding of Bank of America’s change management (Permits) process in addition to having experience navigating the firm’s technology lifecycle management programs (Secure by Design, Permit to Send, Permit to Operate, Global Cloud Governance, etc).

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22003395

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Michelle Ridout

Referral Bonus:

0