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Scrum Master II

Charlotte, North Carolina

Job Description:

Seeking a strong experienced Scrum Master II professional, who will help drive delivery for the Consumer Credit Assistance (CCA) Portfolio Execution team at Bank of America in Charlotte, NC.

Duties/Responsibilities:

  • Coaching the team in the lean-agile process and helping the team apply the principles

  • Coordinating and facilitating the team process and routines

  • Promotes quality practices

  • Acts as the voice of the team and protects the team from distractions to their commitments

  • Manages and resolves impediments at the team level, escalating when needed

  • Reports team plans, results, and issues impeding commitments to the Release Train/Program

  • Reports performance and drives continuous improvement for the team

  • Support Performance Test Execution

  • Successfully manage expectations and do everything possible to support the Performance, Capacity of the team in delighting customers

  • Ensure ART team metrics and test results are transparent and used to enable data driven decisions

  • Guide the team on how to apply Agile Principles and utilize Agile/Scrum practices

  • Manage and help resolve impediments, escalating issues beyond the team’s control

  • Facilitate cross functional discussions, enable decision making and navigate conflict resolution

  • Promoting continuous improvement and ensuring retrospective items land in the backlog and have a clear ownership

  • Facilitate team ceremonies / events, including Sprint Planning, Daily Standups, Reviews and Retrospectives

  • Assess Agile / Scrum maturity and ensure that the team works at a sustainable pace

  • Supporting the Product Owner on Grooming/Refinement sessions and ensuring a healthy backlog

  • Establish an environment of trust and transparency and lead by example

  • May support up to 2 teams concurrently (based on maturity)

Required Skills:

  • 7+ years of hands on work experience in a Scrum Master role and can attentively apply Agile / Scrum principles, practices and theory in everything we do

  • Hands on Performance Testing and Capacity Management context for overall software development lifecycle

  • Pragmatic ability to apply servant leadership (putting the team before self)

  • Robust facilitation skills and situational awareness

  • Ability to drive continuous improvement through transparency and learning

  • Exhibits a continuous learner mindset and is comfortable when faced with complex problems

  • Excellent communication skills, Coachable, and Open to Feedback

  • Strong navigation skills and organizational awareness

Desired Skills:

  • SAFe Certified Scrum Master

  • Understanding in managing project scope

  • Skilled in end to end integration of various work streams

  • Readiness / Change Adoption / Stakeholder Management

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Seeking a strong experienced Scrum Master II professional, who will help drive delivery for the Consumer Credit Assistance (CCA) Portfolio Execution team at Bank of America in Charlotte, NC.

Duties/Responsibilities:

  • Coaching the team in the lean-agile process and helping the team apply the principles

  • Coordinating and facilitating the team process and routines

  • Promotes quality practices

  • Acts as the voice of the team and protects the team from distractions to their commitments

  • Manages and resolves impediments at the team level, escalating when needed

  • Reports team plans, results, and issues impeding commitments to the Release Train/Program

  • Reports performance and drives continuous improvement for the team

  • Support Performance Test Execution

  • Successfully manage expectations and do everything possible to support the Performance, Capacity of the team in delighting customers

  • Ensure ART team metrics and test results are transparent and used to enable data driven decisions

  • Guide the team on how to apply Agile Principles and utilize Agile/Scrum practices

  • Manage and help resolve impediments, escalating issues beyond the team’s control

  • Facilitate cross functional discussions, enable decision making and navigate conflict resolution

  • Promoting continuous improvement and ensuring retrospective items land in the backlog and have a clear ownership

  • Facilitate team ceremonies / events, including Sprint Planning, Daily Standups, Reviews and Retrospectives

  • Assess Agile / Scrum maturity and ensure that the team works at a sustainable pace

  • Supporting the Product Owner on Grooming/Refinement sessions and ensuring a healthy backlog

  • Establish an environment of trust and transparency and lead by example

  • May support up to 2 teams concurrently (based on maturity)

Required Skills:

  • 7+ years of hands on work experience in a Scrum Master role and can attentively apply Agile / Scrum principles, practices and theory in everything we do

  • Hands on Performance Testing and Capacity Management context for overall software development lifecycle

  • Pragmatic ability to apply servant leadership (putting the team before self)

  • Robust facilitation skills and situational awareness

  • Ability to drive continuous improvement through transparency and learning

  • Exhibits a continuous learner mindset and is comfortable when faced with complex problems

  • Excellent communication skills, Coachable, and Open to Feedback

  • Strong navigation skills and organizational awareness

Desired Skills:

  • SAFe Certified Scrum Master

  • Understanding in managing project scope

  • Skilled in end to end integration of various work streams

  • Readiness / Change Adoption / Stakeholder Management

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22002745

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Monica Kandrac

Referral Bonus:

0