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ASD Professional MKTS

Dublin, , Ireland

Job Description:

Job Title: ASD Professional MKTS

Corporate Title: Vice President   

Location: Dublin

Role Description:

Application Support specialist role on a dynamic team providing Business and Technology support for to the Regulatory Risk. Will be part of the Enterprise TI Application Production Services (APS) organization providing services to Finance Technology and Finance business partners. You will work within a team of people in a global team comprising of both developers and analysts, supporting global business functions in a follow the sun support model. The candidate would work very closely with team members globally to maintain an excellent level of technology support for our user base.  The role exists in a fast paced environment and candidates would be expected to come up to speed quickly with regard to APS Support procedures, technical, application & business knowledge.  This exciting role is well suited to individuals with a keen interest in Investment banking and it offers opportunities to learn about all areas of the Treasury business. Individuals will get exposure to the Middle & Back office processes and the complete trade lifecycle while supporting our business partners.  The Support team also works extremely closely with our Development, BA, and QA team partners on both applications. These strong relationships help to maintain a very high level of end user support.

The Team:

A global team managing Treasury.

Team members are in Asia, EMEA and AMRS.  The team is well established, but with opportunities for optimisation, expansion and team member growth.

Core Skills:

  • Experience providing Application support in the financial industry. 
  • Be familiar with the ITIL framework – Request management, Incident, Problem, Change and Release Management. 
  • Strong communication skills (verbal and written) and ability to communicate efficiently and timely well to other verticals, business and technology partners. 
  • Strong project and time management skills.
  • Hands on experience supporting Linux and Windows hosted applications.
  • Hands on experience with Database (Oracle & SQL Server) and writing SQL.

 Nice to have:

  • Experience with BCP and Disaster Recovery. 
  • Working knowledge of trading products
  • Familiar with batch support and experience in using job scheduling tools like Autosys. 
  • Experience with scripting - Shell/Perl/Python. 
  • Experience in monitoring tools like ITRS Geneos. 
  • Familiar with Messaging and Middleware

Competencies:

  • Capability to work with cross functional teams, complex organizations, and dynamic environments. 
  • Ability to lead meetings and triage calls. 
  • Day to day task requires the ability to solve production down situations under tight SLA deadlines, identify incident root cause and corrective actions. 
  • Work with Senior management and stakeholders to identify problems, suggest solutions and implement improvements. 
  • Keep schedules, make tight deadlines, work timely and independently. 
  • Automation and Process Improvement – identify and implement solutions and simplify

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Job Band:

H5

Shift: 

Hours Per Week:

35

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Title: ASD Professional MKTS

Corporate Title: Vice President   

Location: Dublin

Role Description:

Application Support specialist role on a dynamic team providing Business and Technology support for to the Regulatory Risk. Will be part of the Enterprise TI Application Production Services (APS) organization providing services to Finance Technology and Finance business partners. You will work within a team of people in a global team comprising of both developers and analysts, supporting global business functions in a follow the sun support model. The candidate would work very closely with team members globally to maintain an excellent level of technology support for our user base.  The role exists in a fast paced environment and candidates would be expected to come up to speed quickly with regard to APS Support procedures, technical, application & business knowledge.  This exciting role is well suited to individuals with a keen interest in Investment banking and it offers opportunities to learn about all areas of the Treasury business. Individuals will get exposure to the Middle & Back office processes and the complete trade lifecycle while supporting our business partners.  The Support team also works extremely closely with our Development, BA, and QA team partners on both applications. These strong relationships help to maintain a very high level of end user support.

The Team:

A global team managing Treasury.

Team members are in Asia, EMEA and AMRS.  The team is well established, but with opportunities for optimisation, expansion and team member growth.

Core Skills:

  • Experience providing Application support in the financial industry. 
  • Be familiar with the ITIL framework – Request management, Incident, Problem, Change and Release Management. 
  • Strong communication skills (verbal and written) and ability to communicate efficiently and timely well to other verticals, business and technology partners. 
  • Strong project and time management skills.
  • Hands on experience supporting Linux and Windows hosted applications.
  • Hands on experience with Database (Oracle & SQL Server) and writing SQL.

 Nice to have:

  • Experience with BCP and Disaster Recovery. 
  • Working knowledge of trading products
  • Familiar with batch support and experience in using job scheduling tools like Autosys. 
  • Experience with scripting - Shell/Perl/Python. 
  • Experience in monitoring tools like ITRS Geneos. 
  • Familiar with Messaging and Middleware

Competencies:

  • Capability to work with cross functional teams, complex organizations, and dynamic environments. 
  • Ability to lead meetings and triage calls. 
  • Day to day task requires the ability to solve production down situations under tight SLA deadlines, identify incident root cause and corrective actions. 
  • Work with Senior management and stakeholders to identify problems, suggest solutions and implement improvements. 
  • Keep schedules, make tight deadlines, work timely and independently. 
  • Automation and Process Improvement – identify and implement solutions and simplify

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time

JR-22002560

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

James Bannerman

Referral Bonus:

0

Street Address

Primary Location:
CENTRAL PARK, Dublin, 18