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Infrastructure / Vulnerability Remediation, Enterprise Risk and Finance Technology (ERFT) BMCG Group

Charlotte, North Carolina

Job Description:

Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives. Participates with IT management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints and complex service requests. Provides the client areas with technology products and service alternatives that improve the IT service delivery process. Associates in this job code do not manage people.


Enterprise Risk and Finance Technology (ERFT) at Bank of America:

  • Believes diversity makes us stronger so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to lending and investing opportunities and giving them what they need to remain vibrant and vital.

Who We Look For:

Bank of America’s associates are innovators and problem-solvers.  We look for creative collaborators who evolve, adapt to change, and thrive in a fast-paced global environment.  The Risk and Remediation team within the ERFT Business Management Controls and Governance (BMCG) team consists of extremely talented individuals who partner with technology teams to identify, debate, escalate, manage, and document risk within the organization.

We are looking for looking for a talented and highly motivated Infrastructure Remediation lead with a background in risk management, information security or related disciplines to support horizontal risk and issue management across ERFT to reduce and remediate risk.

Role Overview:

This role is responsible for the analysis and reporting of key risk metrics.  This work will include working closely with Service Delivery Managers, Applications Managers, and the leadership team to capture and manage data, perform analysis and produce reports.  In addition, will involve preparing documentation for the tracking, monitoring, and escalation of risk related issues to management - including but not limited to Non-Permitted Technology and Vulnerabilities.  As part of process improvement, work the role will help to administer team collaboration sites, create documentation templates to capture team procedures, provide structure for documentation library for the team, as well as the Application Teams we partner with.  

Job Responsibilities:

  • Analyze data to identify thematic issues and drive those issues to timely completion
  • Identify opportunities for enhancement of analysis and reporting of captured data and metrics
  • Produce metric reports that drive awareness and sense of urgency to application teams
  • Maintain and produce report and metrics of vulnerabilities on a scheduled basis to support reporting routines at all levels
  • Provide weekly updates of metrics to technology infrastructure teams as well as SLT
  • Document exceptions and timeline extensions for Patching, Scanning and Infrastructure Vulnerabilities
  • Develop a strong business acumen within Risk and Finance Technology as it relates to various risk areas


Required Skills:

  • Knowledge of information security controls, infrastructure, risks and remediation
  • Excellent MS-Office skills (including PowerPoint (for presentations) and Excel (for manipulating large amounts of data)
  • Organized with strong attention to detail
  • Skilled in handling multiple priorities with tight deadlines in a fast-paced environment
  • Work within a team but also have the ability to work for extended period in standalone roles to meet targets and deadlines
  • Ability to analyze details and shape results into conclusions and recommendations for management
  • Strong problem solving and analytical skills
  • Strong written and verbal communication skills
  • Must be able to collaborate and influence across a matrix environment

Desired Skills:

  • Prior Risk or Audit Experience
  • Intermediate skills of the Microsoft Office Suite of applications, including SharePoint site administration.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives. Participates with IT management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints and complex service requests. Provides the client areas with technology products and service alternatives that improve the IT service delivery process. Associates in this job code do not manage people.


Enterprise Risk and Finance Technology (ERFT) at Bank of America:

  • Believes diversity makes us stronger so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to lending and investing opportunities and giving them what they need to remain vibrant and vital.

Who We Look For:

Bank of America’s associates are innovators and problem-solvers.  We look for creative collaborators who evolve, adapt to change, and thrive in a fast-paced global environment.  The Risk and Remediation team within the ERFT Business Management Controls and Governance (BMCG) team consists of extremely talented individuals who partner with technology teams to identify, debate, escalate, manage, and document risk within the organization.

We are looking for looking for a talented and highly motivated Infrastructure Remediation lead with a background in risk management, information security or related disciplines to support horizontal risk and issue management across ERFT to reduce and remediate risk.

Role Overview:

This role is responsible for the analysis and reporting of key risk metrics.  This work will include working closely with Service Delivery Managers, Applications Managers, and the leadership team to capture and manage data, perform analysis and produce reports.  In addition, will involve preparing documentation for the tracking, monitoring, and escalation of risk related issues to management - including but not limited to Non-Permitted Technology and Vulnerabilities.  As part of process improvement, work the role will help to administer team collaboration sites, create documentation templates to capture team procedures, provide structure for documentation library for the team, as well as the Application Teams we partner with.  

Job Responsibilities:

  • Analyze data to identify thematic issues and drive those issues to timely completion
  • Identify opportunities for enhancement of analysis and reporting of captured data and metrics
  • Produce metric reports that drive awareness and sense of urgency to application teams
  • Maintain and produce report and metrics of vulnerabilities on a scheduled basis to support reporting routines at all levels
  • Provide weekly updates of metrics to technology infrastructure teams as well as SLT
  • Document exceptions and timeline extensions for Patching, Scanning and Infrastructure Vulnerabilities
  • Develop a strong business acumen within Risk and Finance Technology as it relates to various risk areas


Required Skills:

  • Knowledge of information security controls, infrastructure, risks and remediation
  • Excellent MS-Office skills (including PowerPoint (for presentations) and Excel (for manipulating large amounts of data)
  • Organized with strong attention to detail
  • Skilled in handling multiple priorities with tight deadlines in a fast-paced environment
  • Work within a team but also have the ability to work for extended period in standalone roles to meet targets and deadlines
  • Ability to analyze details and shape results into conclusions and recommendations for management
  • Strong problem solving and analytical skills
  • Strong written and verbal communication skills
  • Must be able to collaborate and influence across a matrix environment

Desired Skills:

  • Prior Risk or Audit Experience
  • Intermediate skills of the Microsoft Office Suite of applications, including SharePoint site administration.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22002131

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Mindy Savage

Referral Bonus:

0

Street Address

Primary Location:
401 N TRYON ST, NC, Charlotte, 28255