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Enterprise Monitoring Engineer - Core Technology Infrastructure

Charlotte, North Carolina;

Job Description:

Position Summary
We are seeking to fill a position in the Enterprise Monitoring Engineering Team. The ideal candidate should have 5+ years of technology experience with Bank policy and procedure knowledge as a plus. This position is also required to interact with business partner teams for various support, troubleshooting, enhancement or improvements within monitoring space, individually or with team.
Required Skills
• Provide support of Enterprise Monitoring Tools in accordance with direction given by Lead Engineers
• Interact with our monitoring clients to provide support, address issues and develop service improvements
• Interface with the vendors to support our infrastructure and implement new functionality
• Support testing, migration, and upgrade efforts for both client installed agents and underlying infrastructure improvements
• Create and maintain technical documentation
• Manage risk for assigned AITs • Oversee environment violation and vulnerability remediation
• Ensure bank policy and security standards are maintained
• Provide technical direction and participate in systems engineering and solution deployment activities for enterprise monitoring solutions
• Participate in proofs of concept and pilot efforts

Desired Skills

• Mainframe knowledge and experience a plus
• Bank policy and process knowledge a plus
• Strong communication and interpersonal skills

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Position Summary
We are seeking to fill a position in the Enterprise Monitoring Engineering Team. The ideal candidate should have 5+ years of technology experience with Bank policy and procedure knowledge as a plus. This position is also required to interact with business partner teams for various support, troubleshooting, enhancement or improvements within monitoring space, individually or with team.
Required Skills
• Provide support of Enterprise Monitoring Tools in accordance with direction given by Lead Engineers
• Interact with our monitoring clients to provide support, address issues and develop service improvements
• Interface with the vendors to support our infrastructure and implement new functionality
• Support testing, migration, and upgrade efforts for both client installed agents and underlying infrastructure improvements
• Create and maintain technical documentation
• Manage risk for assigned AITs • Oversee environment violation and vulnerability remediation
• Ensure bank policy and security standards are maintained
• Provide technical direction and participate in systems engineering and solution deployment activities for enterprise monitoring solutions
• Participate in proofs of concept and pilot efforts

Desired Skills

• Mainframe knowledge and experience a plus
• Bank policy and process knowledge a plus
• Strong communication and interpersonal skills

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22000877

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Kathleen Jones-Griffith

Referral Bonus:

0