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Operations Analyst-Wire Transfer Investigations

Richmond, Virginia

Job Description:

Job Description

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training. Individuals typically have 2 to 4 years of experience

Minimum Required Skills:

  • Detail Oriented
  • Ability to work independently
  • Strong typing skills
  • Experienced with customer service
  • Ability to multi-task using various bank mainframe computer systems
  • Ability to accurately research client transactions and process accounting adjustments and correspondence
  • Able to meet deadlines in a changing environment
  • Basic Microsoft Office experience including MS Word, MS Communicator and Outlook
  • Able to work overtime as needed including weekends
  • Excellent communication skills

Desired Skills:

  • Previous Wire experience

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

9:00am - 6:00pm, Monday - Friday

Referral Bonus Amount:

0

Job Description:

Job Description

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training. Individuals typically have 2 to 4 years of experience

Minimum Required Skills:

  • Detail Oriented
  • Ability to work independently
  • Strong typing skills
  • Experienced with customer service
  • Ability to multi-task using various bank mainframe computer systems
  • Ability to accurately research client transactions and process accounting adjustments and correspondence
  • Able to meet deadlines in a changing environment
  • Basic Microsoft Office experience including MS Word, MS Communicator and Outlook
  • Able to work overtime as needed including weekends
  • Excellent communication skills

Desired Skills:

  • Previous Wire experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22000571

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Carolyn Brocket

Referral Bonus:

0

Street Address

Primary Location:
8011 VILLA PARK DR, VA, Richmond, 23228