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Loan Servicing Admin II

Charlotte, North Carolina

Job Description:

Job Description

Support a portfolio of direct and syndicated Commercial and Large Corporate loans booked to ACBS and Loan IQ, providing post closing credit servicing related functions (advance, payment, rollover, research, etc.). Must be a team player, interact well with internal business partners and external clients and syndicated lenders. Demonstrate outstanding verbal and written communication skills. Exhibits the ability to multi-task, strong attention to detail, proficiency with numbers and effective organizational skills. Responds well to coaching in a cross-functional team environment. Must have flexibility in work hours during peak times. Must be adaptable to changing environment and contribute to process improvement initiatives.

Required Skills
- Must have prior Customer Service experience
- Solid technical skills with Excel, SharePoint, commercial loan systems (ACBS and LIQ)
- Strong Loan IQ knowledge or Syndicated loan deal knowledge
- Excellent communication skills, especially in dealing with escalations
- Strong analytical and problem solving skills
- Excellent organization skills
- Ability to work independently

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Description

Support a portfolio of direct and syndicated Commercial and Large Corporate loans booked to ACBS and Loan IQ, providing post closing credit servicing related functions (advance, payment, rollover, research, etc.). Must be a team player, interact well with internal business partners and external clients and syndicated lenders. Demonstrate outstanding verbal and written communication skills. Exhibits the ability to multi-task, strong attention to detail, proficiency with numbers and effective organizational skills. Responds well to coaching in a cross-functional team environment. Must have flexibility in work hours during peak times. Must be adaptable to changing environment and contribute to process improvement initiatives.

Required Skills
- Must have prior Customer Service experience
- Solid technical skills with Excel, SharePoint, commercial loan systems (ACBS and LIQ)
- Strong Loan IQ knowledge or Syndicated loan deal knowledge
- Excellent communication skills, especially in dealing with escalations
- Strong analytical and problem solving skills
- Excellent organization skills
- Ability to work independently

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22000387

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erika Bennett

Referral Bonus:

0

Street Address

Primary Location:
900 W TRADE ST, NC, Charlotte, 28255