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Operations Consultant

Charlotte, North Carolina;

Job Description:

Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research. Participates in the design, development and implementation of complex products, systems and services in an operations environment. May manage projects and direct activities of a team related to special initiatives of an operations nature. Should function as the technical expert in their assigned area. Major accountabilities are based on individual expertise and capabilities. Should have in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work. Clearly recognized as a content expert by peers. Bachelor degree or equivalent preferred. Individual typically has 3-5 years of experience.

Required Skills:

  • Experience with complex computer systems or programs, or experience with Commercial Loan Systems (AFS, ACBS, LIQ)

  • Strong technical and analytical skills

  • Finance, accounting or math background or applicable experience

  • Excellent communication skills, especially in dealing with escalations

  • Excellent organization skills

  • Ability to work independently

  • Must be able to multi-task

  • Proficient in Microsoft Office (Word, Excel, PowerPoint)

  • Customer Service

  • Leadership, coaching, mentoring

Desired Skills:

  • Complex legal contract review and analysis

  • Commercial Loan experience

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research. Participates in the design, development and implementation of complex products, systems and services in an operations environment. May manage projects and direct activities of a team related to special initiatives of an operations nature. Should function as the technical expert in their assigned area. Major accountabilities are based on individual expertise and capabilities. Should have in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work. Clearly recognized as a content expert by peers. Bachelor degree or equivalent preferred. Individual typically has 3-5 years of experience.

Required Skills:

  • Experience with complex computer systems or programs, or experience with Commercial Loan Systems (AFS, ACBS, LIQ)

  • Strong technical and analytical skills

  • Finance, accounting or math background or applicable experience

  • Excellent communication skills, especially in dealing with escalations

  • Excellent organization skills

  • Ability to work independently

  • Must be able to multi-task

  • Proficient in Microsoft Office (Word, Excel, PowerPoint)

  • Customer Service

  • Leadership, coaching, mentoring

Desired Skills:

  • Complex legal contract review and analysis

  • Commercial Loan experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22000378

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erika Bennett

Referral Bonus:

0