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Credit Services Consultant

Richardson, Texas;

Job Description:

Manages a credit servicing portfolio in a consultative manner focusing on the resolution of problems and the execution of complex loan structuring arrangements. Clients include Fortune 500 corporations and the institutional investment community, which require a high degree of skill, sensitivity and general business acumen in managing the relationship. Exercises discretion and professional judgment in determining appropriate loan structuring having significant client, regulatory, and reputation implications and risk. This position works in close association with members of the deal team to create value added loan servicing and to ensure client satisfaction. Participates in the resolution of escalated servicing issues and operational problems, leveraging resources across other Credit Services and GCIB functional areas (Portfolio Management, Agency Management, Monitoring & Compliance, and others) to ensure an integrated approach to loan servicing. Additionally, this position will participate in key committee assignments, offer subject mater expertise and provide leadership/guidance to junior associates

Job Description and Responsibilities / Additional Information:

  • Customer service representative responsible for a dedicated portfolio of asset based loan facilities

  • Process, analyze and evaluate daily client activity, monitor the receipt of client reports, review the content for irregularities and/or discrepancies and follow up with the client and Loan Officer

  • Reconcile client Accounts Receivable agings, perform ineligible calculations for Accounts Receivable and Inventory collateral accurately, timely and in compliance with Loan Servicing Standards

  • Process loan and collateral transactions

  • Monitor Libor loans

  • Reconcile Letter of Credit Information with detail

  • Reconcile interest and fees with maturity and due dates

  • Prepare/verify Participation principal, interest and fee settlements

  • Review loan documentation

  • Perform assigned functions/tasks within the team

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

  • Excels in working among diverse viewpoints to determine the best path forward

  • Experience in connecting with a diverse set of clients to understand future business needs –is a continuous learner

  • Commitment to challenging the status quo and promoting positive change

  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

*Required Skills: "Must" have these skills to be minimally qualified.

  • 4 to 5 years of Asset Based Lending/Commercial Credit/Commercial Lending experience

  • Customer focus

  • Analytical, conceptual thinking

  • Information seeking (goes beyond questions that are routine or required in the job)

  • Ability to identify and escalate risk

  • Accountable, takes ownership

  • Highly accurate

  • Quick learner with aptitude and ability to adjust to a dynamic technological environment

  • Excellent communicator both oral and written

  • Excellent organization

  • Excellent time management

  • Advanced knowledge of Microsoft Office

*Desired Skills:

  • Commercial credit fulfillment, servicing, operations or lending experience

  • Four (4) year College Degree (college level accounting courses) or 4 to 5 years related experience, or equivalent.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Manages a credit servicing portfolio in a consultative manner focusing on the resolution of problems and the execution of complex loan structuring arrangements. Clients include Fortune 500 corporations and the institutional investment community, which require a high degree of skill, sensitivity and general business acumen in managing the relationship. Exercises discretion and professional judgment in determining appropriate loan structuring having significant client, regulatory, and reputation implications and risk. This position works in close association with members of the deal team to create value added loan servicing and to ensure client satisfaction. Participates in the resolution of escalated servicing issues and operational problems, leveraging resources across other Credit Services and GCIB functional areas (Portfolio Management, Agency Management, Monitoring & Compliance, and others) to ensure an integrated approach to loan servicing. Additionally, this position will participate in key committee assignments, offer subject mater expertise and provide leadership/guidance to junior associates

Job Description and Responsibilities / Additional Information:

  • Customer service representative responsible for a dedicated portfolio of asset based loan facilities

  • Process, analyze and evaluate daily client activity, monitor the receipt of client reports, review the content for irregularities and/or discrepancies and follow up with the client and Loan Officer

  • Reconcile client Accounts Receivable agings, perform ineligible calculations for Accounts Receivable and Inventory collateral accurately, timely and in compliance with Loan Servicing Standards

  • Process loan and collateral transactions

  • Monitor Libor loans

  • Reconcile Letter of Credit Information with detail

  • Reconcile interest and fees with maturity and due dates

  • Prepare/verify Participation principal, interest and fee settlements

  • Review loan documentation

  • Perform assigned functions/tasks within the team

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

  • Excels in working among diverse viewpoints to determine the best path forward

  • Experience in connecting with a diverse set of clients to understand future business needs –is a continuous learner

  • Commitment to challenging the status quo and promoting positive change

  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

*Required Skills: "Must" have these skills to be minimally qualified.

  • 4 to 5 years of Asset Based Lending/Commercial Credit/Commercial Lending experience

  • Customer focus

  • Analytical, conceptual thinking

  • Information seeking (goes beyond questions that are routine or required in the job)

  • Ability to identify and escalate risk

  • Accountable, takes ownership

  • Highly accurate

  • Quick learner with aptitude and ability to adjust to a dynamic technological environment

  • Excellent communicator both oral and written

  • Excellent organization

  • Excellent time management

  • Advanced knowledge of Microsoft Office

*Desired Skills:

  • Commercial credit fulfillment, servicing, operations or lending experience

  • Four (4) year College Degree (college level accounting courses) or 4 to 5 years related experience, or equivalent.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21084998

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erika Bennett

Referral Bonus:

0