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Digital Product Manager

Charlotte, North Carolina;

Job Description:

The Digital, Design and Delivery (D3) team is responsible for Bank of America’s digital experiences, including our award-winning native mobile apps. This position will be responsible for product management of features and projects in support of the New Bank of America App program, including scoping, requirements, risk assessments, go-to-market planning, stat using, and partnering tightly with design, line of business and tech leads to manage deliverables and timelines. Digital experience and product management skills highly desired, but ideal candidate would be eager to learn, customer experience driven, and able to build / maintain / manage partner relationships. 

Specific responsibilities include:

-Working application of Product Management activities including requirements and use case writing, acceptance testing, legal/risk/compliance process management, production certification, scope negotiation and risk/reward trade off

-Partnering with design research and design execution to deliver high quality, successful features to clients

-Understanding the customer needs as they relate to your product via direct feedback, usability results, channel delivery expectations and being able to synthesize into executable requirements

-Maintaining control processes to safeguard digital experiences

-Developing strong relationships with our Technology, Experience Design, Marketing, Corporate Communications, Legal, Risk and Compliance partners

-Driving go-to-market and end-of-market activities for feature rollouts, inclusive of associate readiness and marketing

Required Skills

-Knowledge of mobile technology with 2+ years of experience in digital product/project management

-Business analyst skills including requirements writing, scope negotiation, detailed testing

-Understand end to end product management experience from strategic planning for owned features, project work and health & controls

-Solid communication and writing skills; ability to communicate effectively with different levels of management within the organization

-Detail oriented with ability to quickly identify and resolve issues

-Strategic thinking mindset (win-win negotiation) as well as an ability to plan and execute tactical actions to implement strategic objectives

-Effective in fast-paced, demanding, client-driven environment 

-Demonstrate a positive, pro-active, can-do attitude

Desired Skills

-Proficiency with Agile project lifecycles and deliverables

-MS Excel and Power Point skills 

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The Digital, Design and Delivery (D3) team is responsible for Bank of America’s digital experiences, including our award-winning native mobile apps. This position will be responsible for product management of features and projects in support of the New Bank of America App program, including scoping, requirements, risk assessments, go-to-market planning, stat using, and partnering tightly with design, line of business and tech leads to manage deliverables and timelines. Digital experience and product management skills highly desired, but ideal candidate would be eager to learn, customer experience driven, and able to build / maintain / manage partner relationships. 

Specific responsibilities include:

-Working application of Product Management activities including requirements and use case writing, acceptance testing, legal/risk/compliance process management, production certification, scope negotiation and risk/reward trade off

-Partnering with design research and design execution to deliver high quality, successful features to clients

-Understanding the customer needs as they relate to your product via direct feedback, usability results, channel delivery expectations and being able to synthesize into executable requirements

-Maintaining control processes to safeguard digital experiences

-Developing strong relationships with our Technology, Experience Design, Marketing, Corporate Communications, Legal, Risk and Compliance partners

-Driving go-to-market and end-of-market activities for feature rollouts, inclusive of associate readiness and marketing

Required Skills

-Knowledge of mobile technology with 2+ years of experience in digital product/project management

-Business analyst skills including requirements writing, scope negotiation, detailed testing

-Understand end to end product management experience from strategic planning for owned features, project work and health & controls

-Solid communication and writing skills; ability to communicate effectively with different levels of management within the organization

-Detail oriented with ability to quickly identify and resolve issues

-Strategic thinking mindset (win-win negotiation) as well as an ability to plan and execute tactical actions to implement strategic objectives

-Effective in fast-paced, demanding, client-driven environment 

-Demonstrate a positive, pro-active, can-do attitude

Desired Skills

-Proficiency with Agile project lifecycles and deliverables

-MS Excel and Power Point skills 

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21084708

Band: H5

Manages People: No

Travel: Yes, 10% of the time

Manager:

Talent Acquisition Contact:

Jami Britt

Referral Bonus:

0