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DevOps Consultant Systems Engineer - Core technology Infrastructure

Richardson, Texas;

Job Description:

Digital Solutions & Automation Services – Application Operational Services is seeking a DevOps Engineer.

This role requires a strong IT professional providing Production Support for multiple infrastructure applications and systems, while driving continued IT Operations Management service improvements. Possess strong analytical ability in solving IT problems, working towards automation, and elimination of systems and or process bottlenecks. Ability to lead and coordinate timely issue resolution for critical applications in partnership with other technicians from database, web services, network, storage, OS system admin, application developer, and management teams. Experience with Java, UNIX OS, Perl and Python scripting, SQL query, System Analyst, web services, monitoring, documentation, change control, troubleshooting, PowerShell, and process improvement.

Required Skills

• Strong UNIX, Linux, Wintel, Perl/Shell/Python scripting

• SQL/Database queries for data extraction

• Develop custom automation to streamline support processes

• Perform root cause analysis for recurring problems by partnering with other teams to develop long-term resolutions, including implementing preventative measures to minimize problems and production outages

• Strong problem root cause diagnosis skills and desire to learn processes, new products, applications, and technology

• Manage production changes, releases, and upgrades in a collaborative environment in accordance with lifecycle methodology and risk guidelines and data management

• Supports the 24x7 day-to-day maintenance of the infrastructure application systems in operation, including tasks related to identifying and troubleshooting application and data issues and issues resolution or escalation

• Resolving and documenting incident and service tickets in a timely manner according to Service Level Agreements (SLAs) or assigned completion dates

• Performing testing and shakeout procedures during/after active incidents or deployments during or after regular business hours

• Manages activities related to maintenance of the application systems that are running the daily operations of the firm

• Ability to work as part of a team - Candidate will work closely with both the Engineering, Development, and other Operational teams.

• Monitor Production environments / scheduled jobs and identify improvement to monitoring

• Strong problem / root cause diagnostic skills

• Strong SQL/Database query experience

• Ability to develop custom automation to streamline support processes

Desired Skills

• Excellent soft skills. People and communications skills are essential.

• Other coding skills such as Java.

• Good proficiency in system, network, security and database operations, protocols, and industry standard technologies.

• Experience with Event Management tools such as Netcool, WebGUI, a plus

• Experience in command line interfaces (CLI), third party APIs and integration.

• Experience in server administration with Red Hat Enterprise Linux and Windows Server

• Good understanding of developing fault tolerant solutions and knowledge in horizontal scaling and resiliency/HA.

• Ability to juggle competing priorities and adapt to changes in project scope.

• College Degree or Higher or equivalent work experience

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Digital Solutions & Automation Services – Application Operational Services is seeking a DevOps Engineer.

This role requires a strong IT professional providing Production Support for multiple infrastructure applications and systems, while driving continued IT Operations Management service improvements. Possess strong analytical ability in solving IT problems, working towards automation, and elimination of systems and or process bottlenecks. Ability to lead and coordinate timely issue resolution for critical applications in partnership with other technicians from database, web services, network, storage, OS system admin, application developer, and management teams. Experience with Java, UNIX OS, Perl and Python scripting, SQL query, System Analyst, web services, monitoring, documentation, change control, troubleshooting, PowerShell, and process improvement.

Required Skills

• Strong UNIX, Linux, Wintel, Perl/Shell/Python scripting

• SQL/Database queries for data extraction

• Develop custom automation to streamline support processes

• Perform root cause analysis for recurring problems by partnering with other teams to develop long-term resolutions, including implementing preventative measures to minimize problems and production outages

• Strong problem root cause diagnosis skills and desire to learn processes, new products, applications, and technology

• Manage production changes, releases, and upgrades in a collaborative environment in accordance with lifecycle methodology and risk guidelines and data management

• Supports the 24x7 day-to-day maintenance of the infrastructure application systems in operation, including tasks related to identifying and troubleshooting application and data issues and issues resolution or escalation

• Resolving and documenting incident and service tickets in a timely manner according to Service Level Agreements (SLAs) or assigned completion dates

• Performing testing and shakeout procedures during/after active incidents or deployments during or after regular business hours

• Manages activities related to maintenance of the application systems that are running the daily operations of the firm

• Ability to work as part of a team - Candidate will work closely with both the Engineering, Development, and other Operational teams.

• Monitor Production environments / scheduled jobs and identify improvement to monitoring

• Strong problem / root cause diagnostic skills

• Strong SQL/Database query experience

• Ability to develop custom automation to streamline support processes

Desired Skills

• Excellent soft skills. People and communications skills are essential.

• Other coding skills such as Java.

• Good proficiency in system, network, security and database operations, protocols, and industry standard technologies.

• Experience with Event Management tools such as Netcool, WebGUI, a plus

• Experience in command line interfaces (CLI), third party APIs and integration.

• Experience in server administration with Red Hat Enterprise Linux and Windows Server

• Good understanding of developing fault tolerant solutions and knowledge in horizontal scaling and resiliency/HA.

• Ability to juggle competing priorities and adapt to changes in project scope.

• College Degree or Higher or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21082623

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Kathleen Jones-Griffith

Referral Bonus:

0