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Loan Servicing Admin III(Commercial Loans/Legal Contracts)Richardson, TX

Richardson, Texas;

Job Description:

Enterprise Overview

Primary responsibility is to serve as point of contact for assigned client for all loan related servicing matters on highly complex deals. With minimal supervision, deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies. Keys all transactions into System of Record/Loan Servicing System and/or workflow tool. Ensures all communication occurs timely and accurately. Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions. Coordinate fundings with Fulfillment and Assignment Desk as needed. Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer. Perform payoff quotes and related calculations including prepayment calculations. Maintain past due principal, interest and fees as well as reconciliation exceptions within acceptable levels. May assist junior Loan Administrators with their primary responsibilities and assists managers in directing workflow and performing QA.

LOB Job Description

Support a portfolio of direct and syndicated Commercial and Large Corporate loans booked to ACBS and Loan IQ, providing post closing credit servicing related functions (advance, payment, rollover, research, etc.). Must be a team player, interact well with internal business partners and external clients and syndicated lenders. Demonstrate outstanding verbal and written communication skills. Exhibits the ability to multi-task, strong attention to detail, proficiency with numbers and effective organizational skills. Responds well to coaching in a cross-functional team environment.  Must have flexibility in work hours during peak times. Must be adaptable to changing environment and contribute to process improvement initiatives.

Required Skills

Experience with complex computer systems or programs, or experience with Commercial Loan Systems (AFS, ACBS, LIQ)

Strong technical and analytical skills

Finance, accounting or math background or applicable experience

Excellent communication skills, especially in dealing with escalations

Excellent organization skills

Ability to work independently

Must be able to multi-task

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Customer Service
Leadership, coaching, mentoring

Desired Skills

Complex legal contract review and analysis

Commercial Loan experience

Other Qualifications

Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

Excels in working among diverse viewpoints to determine the best path forward.

Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.

Commitment to challenging the status quo and promoting positive change.

Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday-Friday 8am-5pm

Referral Bonus Amount:

0

Job Description:

Enterprise Overview

Primary responsibility is to serve as point of contact for assigned client for all loan related servicing matters on highly complex deals. With minimal supervision, deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies. Keys all transactions into System of Record/Loan Servicing System and/or workflow tool. Ensures all communication occurs timely and accurately. Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions. Coordinate fundings with Fulfillment and Assignment Desk as needed. Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer. Perform payoff quotes and related calculations including prepayment calculations. Maintain past due principal, interest and fees as well as reconciliation exceptions within acceptable levels. May assist junior Loan Administrators with their primary responsibilities and assists managers in directing workflow and performing QA.

LOB Job Description

Support a portfolio of direct and syndicated Commercial and Large Corporate loans booked to ACBS and Loan IQ, providing post closing credit servicing related functions (advance, payment, rollover, research, etc.). Must be a team player, interact well with internal business partners and external clients and syndicated lenders. Demonstrate outstanding verbal and written communication skills. Exhibits the ability to multi-task, strong attention to detail, proficiency with numbers and effective organizational skills. Responds well to coaching in a cross-functional team environment.  Must have flexibility in work hours during peak times. Must be adaptable to changing environment and contribute to process improvement initiatives.

Required Skills

Experience with complex computer systems or programs, or experience with Commercial Loan Systems (AFS, ACBS, LIQ)

Strong technical and analytical skills

Finance, accounting or math background or applicable experience

Excellent communication skills, especially in dealing with escalations

Excellent organization skills

Ability to work independently

Must be able to multi-task

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Customer Service
Leadership, coaching, mentoring

Desired Skills

Complex legal contract review and analysis

Commercial Loan experience

Other Qualifications

Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

Excels in working among diverse viewpoints to determine the best path forward.

Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.

Commitment to challenging the status quo and promoting positive change.

Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21081937

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erika Bennett

Referral Bonus:

0