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Production Specialist I

Tampa, Florida

Job Description:

Job Description:

Entry level position. Ability to work in a fast paced environment and meet deadlines and work standards. Performs various production and support functions. Specific roles will be assigned based on business needs from one of the following: Application Control: Accurately assembling and/or indexing documents that have been faxed into the FileNET imaging system; Precise data entry. Contingency Management: Monitoring and reviewing documentation requirements for appraisals, title and hazard/flood insurance reports. Following up on missing or late vendor items. Payoff: Obtaining and updating required payoffs. Document Preparation: Reviewing approved applications for documentation requirements and preparing various closing documents. Book/Fund: Preparing disbursements for checks and wires. Reconciliation: Monitoring closed loan pipeline to ensure timely funding; researching and completing requests for information.

Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles routine levels of transactions with oversight of senior staff and managers to complete daily tasks. Typically has 0-2 years of experience with a basic knowledge of the business and general office skills.

Required Skills:

  • Accurately assembling and/or indexing mortgage and non-mortgage documents received electronically via various channels into Citrix server system (Captiva); previous experience with 10-key extremely helpful.
  • Ability to work in a fast-paced environment and meet deadlines and work standards. Performs various production and support functions.
  • Individuals at this level are expected to use some independence of thought but to refer more complex problems to Subject Matter Expert or Team Manager.
  • The position requires an individual who is production and quality focused and who is capable of working in a high volume and demanding continuous production environment.
  • The individual must be a self-starter, able to be cross trained on multiple processes, a team player, organized and results oriented with exceptional work habits.

TOP MUST HAVE QUALIFICATIONS:

  • Ability to work on a computer for extended period of the day and navigate multiple systems.
  • Communication skills: Ability to communicate effectively (both verbally and written), tailor communications to audience, and actively listen.
  • Professional demeanor: Ability to conduct self with patience, composure and appropriate attitude.

Job Band:

H8

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Description:

Entry level position. Ability to work in a fast paced environment and meet deadlines and work standards. Performs various production and support functions. Specific roles will be assigned based on business needs from one of the following: Application Control: Accurately assembling and/or indexing documents that have been faxed into the FileNET imaging system; Precise data entry. Contingency Management: Monitoring and reviewing documentation requirements for appraisals, title and hazard/flood insurance reports. Following up on missing or late vendor items. Payoff: Obtaining and updating required payoffs. Document Preparation: Reviewing approved applications for documentation requirements and preparing various closing documents. Book/Fund: Preparing disbursements for checks and wires. Reconciliation: Monitoring closed loan pipeline to ensure timely funding; researching and completing requests for information.

Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles routine levels of transactions with oversight of senior staff and managers to complete daily tasks. Typically has 0-2 years of experience with a basic knowledge of the business and general office skills.

Required Skills:

  • Accurately assembling and/or indexing mortgage and non-mortgage documents received electronically via various channels into Citrix server system (Captiva); previous experience with 10-key extremely helpful.
  • Ability to work in a fast-paced environment and meet deadlines and work standards. Performs various production and support functions.
  • Individuals at this level are expected to use some independence of thought but to refer more complex problems to Subject Matter Expert or Team Manager.
  • The position requires an individual who is production and quality focused and who is capable of working in a high volume and demanding continuous production environment.
  • The individual must be a self-starter, able to be cross trained on multiple processes, a team player, organized and results oriented with exceptional work habits.

TOP MUST HAVE QUALIFICATIONS:

  • Ability to work on a computer for extended period of the day and navigate multiple systems.
  • Communication skills: Ability to communicate effectively (both verbally and written), tailor communications to audience, and actively listen.
  • Professional demeanor: Ability to conduct self with patience, composure and appropriate attitude.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21080635

Band: H8

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erin Capuzzo

Referral Bonus:

0

Street Address

Primary Location:
4909 Savarese Cir, FL, Tampa, 33634