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Operations Consultant

Newark, Delaware;

Job Description:

Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research. Participates in the design, development and implementation of complex products, systems and services in an operations environment. May manage projects of an operations nature. Should function as the technical expert in their assigned area. Major accountabilities are based on individual expertise and capabilities. Should have in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work. Clearly recognized as a content expert by peers. Bachelor degree or equivalent. Individual typically has 3-5 years of experience in operations consulting/operations management showing ever increasing responsibility.

The position will be responsible for general operations support including inline quality, safety, change control management, project management and process improvement routines facilitation for Document Fulfillment Services business unit and its mail production processes in Addison, Texas and Newark, Delaware. 

Key requirements will include ownership of DFS risk routines, serving as an independent evaluator of processes, documentation, and SharePoint list data involving DFS controls. The position will also assist with continuous improvement projects, escalating, debating, and tracking improvements, assisting with communication and implementation of projects. The position will also be responsible for providing oversight and assistance with the Safety Program, Change Control Process, Quality Program and Process Improvement.  The position requires a thorough understanding of Excel and SharePoint. 

Required:

  • ​Proven ability to manage risk assessment and mitigation activities

  • Well-developed written and oral communication abilities

  • Strength in organizational abilities

  • Highly proficient in usage of Excel, PowerPoint and all other Microsoft applications

  • Proficient in SharePoint Lists and document repositories

Desired:

  • Bachelor's degree or equivalent work experience

  • Knowledge of DFS, DWO businesses policies and procedures

  • Knowledge acquired through increased operations analysis work

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research. Participates in the design, development and implementation of complex products, systems and services in an operations environment. May manage projects of an operations nature. Should function as the technical expert in their assigned area. Major accountabilities are based on individual expertise and capabilities. Should have in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work. Clearly recognized as a content expert by peers. Bachelor degree or equivalent. Individual typically has 3-5 years of experience in operations consulting/operations management showing ever increasing responsibility.

The position will be responsible for general operations support including inline quality, safety, change control management, project management and process improvement routines facilitation for Document Fulfillment Services business unit and its mail production processes in Addison, Texas and Newark, Delaware. 

Key requirements will include ownership of DFS risk routines, serving as an independent evaluator of processes, documentation, and SharePoint list data involving DFS controls. The position will also assist with continuous improvement projects, escalating, debating, and tracking improvements, assisting with communication and implementation of projects. The position will also be responsible for providing oversight and assistance with the Safety Program, Change Control Process, Quality Program and Process Improvement.  The position requires a thorough understanding of Excel and SharePoint. 

Required:

  • ​Proven ability to manage risk assessment and mitigation activities

  • Well-developed written and oral communication abilities

  • Strength in organizational abilities

  • Highly proficient in usage of Excel, PowerPoint and all other Microsoft applications

  • Proficient in SharePoint Lists and document repositories

Desired:

  • Bachelor's degree or equivalent work experience

  • Knowledge of DFS, DWO businesses policies and procedures

  • Knowledge acquired through increased operations analysis work

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21080594

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Robin Bennett

Referral Bonus:

0