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Ops Project Consultant (Global Payment Operations)

Charlotte, North Carolina;

Job Description:

The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team. 

Responsibilities: The GPO project consultant UAT lead will collaborate with QA, Developers, PMs, Lines of Business partners and other related teams to manage the testing execution of the overall project across all impacted applications.  Candidate will conduct testing workgroup meetings with all the impacted applications to ensure that the release timelines and the execution goals are met.  Test execution will include GPO applications.  
Candidate is responsible for collaborating with the change and project management team and tracking on-time closure of all dependencies so testing timelines are not compromised and all facets of testing are being tracked and kept in check for the release. Candidate will be held accountable to make sure that teams follow the defect management guidelines and that the defect aging is kept in adherence to audit requirements.  The candidate will be responsible to provide standard reporting to the leadership team.

You will join a close-knit and industrious team of professionals in our GPO organization where you will be responsible for:
• Obtaining and aligning resources to key project roles
• Directing the work efforts of resources that may be functionally aligned as part of the project
• Managing the testing scope, timeline and budget/expenses 
• Establishing clearly defined responsibilities and accountabilities across testing participants
• Ensuring all applicable change requirements are satisfied
• Communicate effectively within the team and escalate as necessary
• Reporting on status, defects and test execution status to Senior Leaders
• Prioritizing issues and concerns for quick resolution by tech teams
• Leading triages to resolve any blocking defects

GPO recruits highly motivated individuals who can help the firm and its clients facilitate business.  Professionals in Operations come from various academic and professional backgrounds and display the following required qualities and skillsets:

• Minimum of 5 years of experience with projects, production support activities and/or payment operations
• Cross functional with strong business analysis, problem solving, quality management and organization skills
• Skilled in translating business requirements into testing requirements
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Excellent written and verbal communication skills
• Willing to learn and adapt to change
• Working knowledge of Windows and Microsoft Office
• Ability to build and maintain excellent relationships with business stakeholders and gain trust in order guide and influence them 
• Ability to understand the bigger picture (risks, dependencies)
• Strong knowledge of tools (Jira, ALM, qTest, Excel, PowerPoint, etc)

Desired Skills

• Working knowledge of SWIFT, ISO 20022 formats, low-value and high-value clearings such as Target 2, Fed Wire, CHIPS, USACH, BACS etc. (preferably in-depth knowledge of implementing Platform that process these types of payments)
• Experience of the Agile software delivery methodology
• Experience with large scale projects test management
• Executive reporting and presentation skills

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team. 

Responsibilities: The GPO project consultant UAT lead will collaborate with QA, Developers, PMs, Lines of Business partners and other related teams to manage the testing execution of the overall project across all impacted applications.  Candidate will conduct testing workgroup meetings with all the impacted applications to ensure that the release timelines and the execution goals are met.  Test execution will include GPO applications.  
Candidate is responsible for collaborating with the change and project management team and tracking on-time closure of all dependencies so testing timelines are not compromised and all facets of testing are being tracked and kept in check for the release. Candidate will be held accountable to make sure that teams follow the defect management guidelines and that the defect aging is kept in adherence to audit requirements.  The candidate will be responsible to provide standard reporting to the leadership team.

You will join a close-knit and industrious team of professionals in our GPO organization where you will be responsible for:
• Obtaining and aligning resources to key project roles
• Directing the work efforts of resources that may be functionally aligned as part of the project
• Managing the testing scope, timeline and budget/expenses 
• Establishing clearly defined responsibilities and accountabilities across testing participants
• Ensuring all applicable change requirements are satisfied
• Communicate effectively within the team and escalate as necessary
• Reporting on status, defects and test execution status to Senior Leaders
• Prioritizing issues and concerns for quick resolution by tech teams
• Leading triages to resolve any blocking defects

GPO recruits highly motivated individuals who can help the firm and its clients facilitate business.  Professionals in Operations come from various academic and professional backgrounds and display the following required qualities and skillsets:

• Minimum of 5 years of experience with projects, production support activities and/or payment operations
• Cross functional with strong business analysis, problem solving, quality management and organization skills
• Skilled in translating business requirements into testing requirements
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Excellent written and verbal communication skills
• Willing to learn and adapt to change
• Working knowledge of Windows and Microsoft Office
• Ability to build and maintain excellent relationships with business stakeholders and gain trust in order guide and influence them 
• Ability to understand the bigger picture (risks, dependencies)
• Strong knowledge of tools (Jira, ALM, qTest, Excel, PowerPoint, etc)

Desired Skills

• Working knowledge of SWIFT, ISO 20022 formats, low-value and high-value clearings such as Target 2, Fed Wire, CHIPS, USACH, BACS etc. (preferably in-depth knowledge of implementing Platform that process these types of payments)
• Experience of the Agile software delivery methodology
• Experience with large scale projects test management
• Executive reporting and presentation skills

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21080436

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Javier Flores

Referral Bonus:

0