girl looking into her desktop
Back to search results

GWIM Associate Team Operations Manager-NY

New York, New York

Job Description:

Enterprise Overview:

The purpose of the role is to support and foster the overall service strategy for Wealth Management. The associate managers a diverse team, placing focus on mentoring, coaching and training, the business support structure, problem resolution and service efficiencies. Their broader responsibilities include identifying and implementing strategic service and technology solutions, working closely with business partners across diverse business to cultivate relationships with key stakeholders representing a broad range of functions and levels, as well as vendor and project management.

LOB Description:

Wealth Management Retail Clients have access to trade large blocks of equities or options through the Investment Solution Groups block trading desk.  This Wealth Management Operations role provides operational support to the Investment Solutions Groups options and equity block trading desks. The operational associate is co-located on the ISG Block Trading desk to provide seamless support for trading activity by the desk. Primary responsibilities of the role include but are not limited to the following:

  • Allocate manual block executions to individual Client accounts
  • Assist in the processing of foreign currency to US dollars to support international trades
  • Monitor trading system for trade rejects, research and resolve in a timely manner
  • Aggregate trader spread sheets and compile desk activity reports
  • Book all manual street side and Client facing options and equity trades executed by the trading desk
  • Ensure accuracy for all negotiated trades execute by the desk
  • Liaison with internal trade clearing and settlement teams to identify and resolve trade breaks for desk activity
  • Assist retail traders with trade error resolution
  • Provide desk phone support as needed
  • Provide back up support to options or equity block trading desk as required

Required Skills:

  • A minimum of 3-5 years related experience in financial services
  • Financial product, sales or trading desk support experience
  • Strong Microsoft Excel skills
  • Knowledge of equities and the equity trading lifecycle
  • Ability to multi-task in a fast paced environment
  • Detail oriented individual with strong communication and interpersonal skills

Desired Skills:

  • Experience resolving equity trade breaks
  • An aptitude for problem solving
  • Knowledge of trades processing systems such as TRAQCS and TDE
  • Experience with Bloomberg terminal

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Enterprise Overview:

The purpose of the role is to support and foster the overall service strategy for Wealth Management. The associate managers a diverse team, placing focus on mentoring, coaching and training, the business support structure, problem resolution and service efficiencies. Their broader responsibilities include identifying and implementing strategic service and technology solutions, working closely with business partners across diverse business to cultivate relationships with key stakeholders representing a broad range of functions and levels, as well as vendor and project management.

LOB Description:

Wealth Management Retail Clients have access to trade large blocks of equities or options through the Investment Solution Groups block trading desk.  This Wealth Management Operations role provides operational support to the Investment Solutions Groups options and equity block trading desks. The operational associate is co-located on the ISG Block Trading desk to provide seamless support for trading activity by the desk. Primary responsibilities of the role include but are not limited to the following:

  • Allocate manual block executions to individual Client accounts
  • Assist in the processing of foreign currency to US dollars to support international trades
  • Monitor trading system for trade rejects, research and resolve in a timely manner
  • Aggregate trader spread sheets and compile desk activity reports
  • Book all manual street side and Client facing options and equity trades executed by the trading desk
  • Ensure accuracy for all negotiated trades execute by the desk
  • Liaison with internal trade clearing and settlement teams to identify and resolve trade breaks for desk activity
  • Assist retail traders with trade error resolution
  • Provide desk phone support as needed
  • Provide back up support to options or equity block trading desk as required

Required Skills:

  • A minimum of 3-5 years related experience in financial services
  • Financial product, sales or trading desk support experience
  • Strong Microsoft Excel skills
  • Knowledge of equities and the equity trading lifecycle
  • Ability to multi-task in a fast paced environment
  • Detail oriented individual with strong communication and interpersonal skills

Desired Skills:

  • Experience resolving equity trade breaks
  • An aptitude for problem solving
  • Knowledge of trades processing systems such as TRAQCS and TDE
  • Experience with Bloomberg terminal

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21080322

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Christina Rivera-Saucedo

Referral Bonus:

0

Street Address

Primary Location:
ONE BRYANT PARK, NY, New York, 10036