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Operations Project Consultant

Bromley, , United Kingdom

Job Description:

Job Title: Operations Project Consultant

Corporate Title: Vice President

Location: Bromley

Role Description:

  • Providing operational consultancy across GTS/GPO projects and initiatives.
  • Defining business requirements, reviewing, and approving technology design, guiding testers, and supporting production rollout and production incidents (as required).
  • Producing documentation on functional flows.
  • Working closely with Change Management, Technology, Product, and other departments. 
  • Following the Agile methodology.
  • Consulting on market and industry change.

The Team:

The Payment Support Team are a global team which provides consultancy coverage across regulatory, business enablement, risk, technology, and operational projects for Global Payment Operations.

The team is currently made up of 10 associates primarily focusing on projects which impact EMEA region, however due to the ever-changing industry there are opportunities for the individual to support global projects.  On the job training will be delivered in addition to the individual having other resources available to them which will help to reinforce the individuals learning/development.

This is an excellent opportunity for the successful candidate to further develop their business and technical knowledge and have a pivotal role as the region develops new technologies and solutions.     

Core Skills:

  • Strong payments background across EMEA region.
  • Project experience. 
  • Analytical.
  • Attention to detail.
  • Strong communication skills (written and verbal). 
  • Ability to work under own initiative. 
  • Quick learner, retain knowledge, become a subject matter expert.
  • Good written and verbal communication skills.
  • Proven ability to create and deliver strong business results.
  • Knowledge of both GBS and GPP systems
  • Understanding of ISO XML

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Job Band:

H5

Shift: 

Hours Per Week:

35

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Title: Operations Project Consultant

Corporate Title: Vice President

Location: Bromley

Role Description:

  • Providing operational consultancy across GTS/GPO projects and initiatives.
  • Defining business requirements, reviewing, and approving technology design, guiding testers, and supporting production rollout and production incidents (as required).
  • Producing documentation on functional flows.
  • Working closely with Change Management, Technology, Product, and other departments. 
  • Following the Agile methodology.
  • Consulting on market and industry change.

The Team:

The Payment Support Team are a global team which provides consultancy coverage across regulatory, business enablement, risk, technology, and operational projects for Global Payment Operations.

The team is currently made up of 10 associates primarily focusing on projects which impact EMEA region, however due to the ever-changing industry there are opportunities for the individual to support global projects.  On the job training will be delivered in addition to the individual having other resources available to them which will help to reinforce the individuals learning/development.

This is an excellent opportunity for the successful candidate to further develop their business and technical knowledge and have a pivotal role as the region develops new technologies and solutions.     

Core Skills:

  • Strong payments background across EMEA region.
  • Project experience. 
  • Analytical.
  • Attention to detail.
  • Strong communication skills (written and verbal). 
  • Ability to work under own initiative. 
  • Quick learner, retain knowledge, become a subject matter expert.
  • Good written and verbal communication skills.
  • Proven ability to create and deliver strong business results.
  • Knowledge of both GBS and GPP systems
  • Understanding of ISO XML

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time

JR-21079893

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

Katie Whitehead

Referral Bonus:

0

Street Address

Primary Location:
26 ELMFIELD RD, Bromley, BR1 1LR