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DevOps SRE Engineer - Core Technology Infrastructure

Pennington, New Jersey;

Job Description:

The DevOps Support Engineer will perform the following job functions:

• Provide in-depth analysis of platform, system errors and performance issues

• Perform application deployment, migrations, and upgrades

• Ownership of problem root cause analysis and remediation

• Chronic issue investigation for critical application issues

• Lead proactive monitoring review and implementation

• Works with Engineering, Development Support, and/or infrastructure teams to implement server and application changes, fixes, upgrades and remediation

• Proactive application stability analysis – investigate performance concerns, error analysis, improve maintenance processes, automation, and resolution of open issues

• Vendor escalation for production issues

• Coordinate and perform disaster recovery exercises for supported applications • On-call support for platform incidents, production releases, migrations, and upgrades

Required Skills

• In-depth experience supporting/administering enterprise level SDLC tools. This includes experience in Application Lifecycle Management for CICD tools including Cloudbees Jenkins, Redhat Ansible, RedHat OpenShift, Xebia XLR and SonarQube. (Must have two of the tools listed above)

• Possesses strong analytical and strong task management skills.

• Knowledge and strong experience with application and infrastructure monitoring tools such as AppDynamics, Splunk, Tivoli, Sitescope, and Introscope.

• 7+ years systems support, infrastructure, and engineering experience

• 7+ years production application support

• 5+ years working with Enterprise Linux and/or MS Windows Server in an administrative format • 5+ years technical Systems architecture & design

• 5+ years’ experience with Linux Shell scripting or Powershell scripting

• 5+ years’ experience with Apache Tomcat administration • Experience with containers and container management tools like Kubernetes and OpenShift

• Experience with container images deploy & release management with Openshift and/or Kubernetes

• Experience supporting Cloud hosted environments, virtual servers, high availability platforms and clustering

• Exposure and familiarity with application development lifecycle methodologies such as version control and SDLC.

• Familiarity with version control tools such as Bitbucket and GIT strongly preferred. • Knowledge of infrastructure components such as SAN, NAS, DNS, load balancing, etc.

• Excellent oral and written communication skills with high attention to detail

• Ability to effectively communicate/present to all levels of the organization, including executive management

• Strong negotiation and mediation skills as well as an ability to be diplomatic in dealings with a variety of areas across the company.

• Willing and able to work after hours and weekends when required to support multiple time zones

• Must be highly motivated and a self-starter

• Must have the ability to work independently and be part of a team

• Must have a strong desire to learn new technologies and enhance skillset

Desired Skills

• Experience supporting Oracle and PostGres 10 or higher databases.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The DevOps Support Engineer will perform the following job functions:

• Provide in-depth analysis of platform, system errors and performance issues

• Perform application deployment, migrations, and upgrades

• Ownership of problem root cause analysis and remediation

• Chronic issue investigation for critical application issues

• Lead proactive monitoring review and implementation

• Works with Engineering, Development Support, and/or infrastructure teams to implement server and application changes, fixes, upgrades and remediation

• Proactive application stability analysis – investigate performance concerns, error analysis, improve maintenance processes, automation, and resolution of open issues

• Vendor escalation for production issues

• Coordinate and perform disaster recovery exercises for supported applications • On-call support for platform incidents, production releases, migrations, and upgrades

Required Skills

• In-depth experience supporting/administering enterprise level SDLC tools. This includes experience in Application Lifecycle Management for CICD tools including Cloudbees Jenkins, Redhat Ansible, RedHat OpenShift, Xebia XLR and SonarQube. (Must have two of the tools listed above)

• Possesses strong analytical and strong task management skills.

• Knowledge and strong experience with application and infrastructure monitoring tools such as AppDynamics, Splunk, Tivoli, Sitescope, and Introscope.

• 7+ years systems support, infrastructure, and engineering experience

• 7+ years production application support

• 5+ years working with Enterprise Linux and/or MS Windows Server in an administrative format • 5+ years technical Systems architecture & design

• 5+ years’ experience with Linux Shell scripting or Powershell scripting

• 5+ years’ experience with Apache Tomcat administration • Experience with containers and container management tools like Kubernetes and OpenShift

• Experience with container images deploy & release management with Openshift and/or Kubernetes

• Experience supporting Cloud hosted environments, virtual servers, high availability platforms and clustering

• Exposure and familiarity with application development lifecycle methodologies such as version control and SDLC.

• Familiarity with version control tools such as Bitbucket and GIT strongly preferred. • Knowledge of infrastructure components such as SAN, NAS, DNS, load balancing, etc.

• Excellent oral and written communication skills with high attention to detail

• Ability to effectively communicate/present to all levels of the organization, including executive management

• Strong negotiation and mediation skills as well as an ability to be diplomatic in dealings with a variety of areas across the company.

• Willing and able to work after hours and weekends when required to support multiple time zones

• Must be highly motivated and a self-starter

• Must have the ability to work independently and be part of a team

• Must have a strong desire to learn new technologies and enhance skillset

Desired Skills

• Experience supporting Oracle and PostGres 10 or higher databases.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21078448

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Kathleen Jones-Griffith

Referral Bonus:

0