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Infrastructure Consultant - Retail, Preferred, Small Business & Wealth Management Tech

Jacksonville, Florida;

Job Description:

Position Summary

This role requires subject matter expertise within the Infrastructure domain to support a culture of risk identification, escalation and timely mitigation of compliance and operational risks. This position is focused on analytical problem solving by applying a mixture of risk, and technology expertise to perform impact assessments and identify root causes in support of the technology risk and control activities. Some of the portfolio work includes deep understanding of Not Permitted Technology, infrastructure patching, middleware, Data Center migrations and other infrastructure risk activities impacting the application teams. Must possess a solid understanding of the company’s Infrastructure policies and standards to provide feedback and training for application teams as required. The position is responsible for quality assurance in real-time at the task level to ensure accuracy and adherence. Must collaborate with partner organizations within CTO, GIS, Risk, and technology application teams to identify opportunities to improve control activities. Must communicate clearly and effectively about infrastructure risks and provide viable remediation options as needed.

Required Skills/ Experience

• 4+ years relevant work experience
• Professional Infrastructure domain experience within Risk, CTO and/or Global Information Security
• Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts
• Demonstrates ability to manage large sets of data to perform analysis using MS Excel or MS Access
• Demonstrates increasing levels of accountability and ownership
• Demonstrates ability to operate as a change agent and drive process improvement across diverse stakeholder groups
• Collaborates and partners to positively influence and motivate teams
• Shows comfort with ambiguous situations and capability to analyze and solve complex problems
• Proven self-starter who possesses strategic thinking, organization and versatility while performing work with minimal management oversight
• Connects dots and understands impacts of the work and how it ties into other areas within the team and across Global Technology

Preferred Skills/ Experience

Bachelors Degree

About this team:

The Retail, Preferred, Small Business & Wealth Management Technology organization:
• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

The Retail, Preferred, Small Business & Wealth Management Technology organization provides technology support and solutions to our clients across the Consumer, Small Business, Merrill Lynch and U.S. Trust business segments.  The Strategy & Planning Risk team is looking for top talent to help bring them into the future.   Identified candidates will be able to leverage subject matter expertise in key technology areas to be in a position to validate quality while evaluating patterns for risk reduction and simplification.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Position Summary

This role requires subject matter expertise within the Infrastructure domain to support a culture of risk identification, escalation and timely mitigation of compliance and operational risks. This position is focused on analytical problem solving by applying a mixture of risk, and technology expertise to perform impact assessments and identify root causes in support of the technology risk and control activities. Some of the portfolio work includes deep understanding of Not Permitted Technology, infrastructure patching, middleware, Data Center migrations and other infrastructure risk activities impacting the application teams. Must possess a solid understanding of the company’s Infrastructure policies and standards to provide feedback and training for application teams as required. The position is responsible for quality assurance in real-time at the task level to ensure accuracy and adherence. Must collaborate with partner organizations within CTO, GIS, Risk, and technology application teams to identify opportunities to improve control activities. Must communicate clearly and effectively about infrastructure risks and provide viable remediation options as needed.

Required Skills/ Experience

• 4+ years relevant work experience
• Professional Infrastructure domain experience within Risk, CTO and/or Global Information Security
• Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts
• Demonstrates ability to manage large sets of data to perform analysis using MS Excel or MS Access
• Demonstrates increasing levels of accountability and ownership
• Demonstrates ability to operate as a change agent and drive process improvement across diverse stakeholder groups
• Collaborates and partners to positively influence and motivate teams
• Shows comfort with ambiguous situations and capability to analyze and solve complex problems
• Proven self-starter who possesses strategic thinking, organization and versatility while performing work with minimal management oversight
• Connects dots and understands impacts of the work and how it ties into other areas within the team and across Global Technology

Preferred Skills/ Experience

Bachelors Degree

About this team:

The Retail, Preferred, Small Business & Wealth Management Technology organization:
• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

The Retail, Preferred, Small Business & Wealth Management Technology organization provides technology support and solutions to our clients across the Consumer, Small Business, Merrill Lynch and U.S. Trust business segments.  The Strategy & Planning Risk team is looking for top talent to help bring them into the future.   Identified candidates will be able to leverage subject matter expertise in key technology areas to be in a position to validate quality while evaluating patterns for risk reduction and simplification.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21076304

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Hoy Greene

Referral Bonus:

0