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Direct Lending Loan Officer

Kennesaw, Georgia

Job Description:

Associate is responsible for handling automobile loan requests directly via the telephone. Ensures exceptional customer service by overseeing loan process from origination to closing. Ensures compliance with all CIP/KYC regulations by utilizing various authentication tools, avoids fraudulent activity and high risk transactions. Reviews existing customer relationship by using various internal systems when required. Handle situations which may require adaptation of response or extensive research according to customer response. Applicant should possess advanced problem solving and/or sophisticated sales techniques. Interacts with both internal and external customers. Uses computerized system for tracking information gathering and follow up of assigned customers. May provide technical/sales training to associates.

Monday-Friday availability 8AM – 7PM, Saturdays may be required.  Receive a weekday off when working Saturday. 

Required Skills:

  • 1 year of Sales experience or Customer Service Skills
  • Excellent verbal and written communication skills
  • General computer skills. 
  • Strong typing skills

Desired Skilled:

  • Bank related automotive financing
  • Call Center Experience

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Associate is responsible for handling automobile loan requests directly via the telephone. Ensures exceptional customer service by overseeing loan process from origination to closing. Ensures compliance with all CIP/KYC regulations by utilizing various authentication tools, avoids fraudulent activity and high risk transactions. Reviews existing customer relationship by using various internal systems when required. Handle situations which may require adaptation of response or extensive research according to customer response. Applicant should possess advanced problem solving and/or sophisticated sales techniques. Interacts with both internal and external customers. Uses computerized system for tracking information gathering and follow up of assigned customers. May provide technical/sales training to associates.

Monday-Friday availability 8AM – 7PM, Saturdays may be required.  Receive a weekday off when working Saturday. 

Required Skills:

  • 1 year of Sales experience or Customer Service Skills
  • Excellent verbal and written communication skills
  • General computer skills. 
  • Strong typing skills

Desired Skilled:

  • Bank related automotive financing
  • Call Center Experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21076286

Band: H6

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Jamal Fleming

Referral Bonus:

0

Street Address

Primary Location:
210 Townpark Dr NW, GA, Kennesaw, 30144