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Experience Designer II – Charlotte, NC

Charlotte, North Carolina

Job Description:

Responsible for ensuring products provide a meaningful and relevant experience to users. Leads research projects, synthesizes findings and articulates user needs, creates wireframes, concepts, sketches and user flows, and conducts usability testing. Creates user-centered, simple and moderns designs and ensures the solution aligns to enterprise brand and accessibility standards. Develops an understanding of user needs to help create a solution. With some guidance, prepares for and performs user research to derive insights and add context. Synthesizes the user research data to identify improvements in software or processes. Advocates for the user, grounding ideas in data-driven solutions. Acts on partner feedback, business requirements, and user testing results. Creates and communicates detailed wireframes, information architecture diagrams, mental models, site maps, user flow and hi/low fidelity prototypes. Collaborates with other Experience Designers to drive the design vision. Knowledgeable of the banks brand and effectively applies the brand to visual designs. Ensures that the solution in development aligns to best practices, brand consistency, and standards including accessibility. Collaborates with the development team to ensure designs are feasible to implement and subsequently implemented accurately. Conducts concept and usability testing and synthesizes the results to validate and improve solution design. Individual contributor.

Global Banking Technology - (GBT):

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Required Skills:

  • Responsible for ensuring products provide a meaningful and relevant experience to users
  • Leads research projects, synthesizes findings and articulates user needs, creates wireframes, concepts, sketches and user flows, and conducts usability testing
  • Creates user-centered, simple and moderns designs and ensures the solution aligns to enterprise brand and accessibility standards
  • Develops an understanding of user needs to help create a solution
  • With some guidance, prepares for and performs user research to derive insights and add context. Synthesizes the user research data to identify improvements in software or processes
  • Advocates for the user, grounding ideas in data-driven solutions
  • Acts on partner feedback, business requirements, and user testing results
  • Creates and communicates detailed wireframes, information architecture diagrams, mental models, site maps, user flow and hi/low fidelity prototypes
  • Collaborates with other Experience Designers to drive the design vision
  • Knowledgeable of the bank’s brand and effectively applies the brand to visual designs
  • Ensures that the solution in development aligns to best practices, brand consistency, and standards including accessibility
  • Collaborates with the development team to ensure designs are feasible to implement and subsequently implemented accurately
  • Conducts concept and usability testing and synthesizes the results to validate and improve solution design

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Responsible for ensuring products provide a meaningful and relevant experience to users. Leads research projects, synthesizes findings and articulates user needs, creates wireframes, concepts, sketches and user flows, and conducts usability testing. Creates user-centered, simple and moderns designs and ensures the solution aligns to enterprise brand and accessibility standards. Develops an understanding of user needs to help create a solution. With some guidance, prepares for and performs user research to derive insights and add context. Synthesizes the user research data to identify improvements in software or processes. Advocates for the user, grounding ideas in data-driven solutions. Acts on partner feedback, business requirements, and user testing results. Creates and communicates detailed wireframes, information architecture diagrams, mental models, site maps, user flow and hi/low fidelity prototypes. Collaborates with other Experience Designers to drive the design vision. Knowledgeable of the banks brand and effectively applies the brand to visual designs. Ensures that the solution in development aligns to best practices, brand consistency, and standards including accessibility. Collaborates with the development team to ensure designs are feasible to implement and subsequently implemented accurately. Conducts concept and usability testing and synthesizes the results to validate and improve solution design. Individual contributor.

Global Banking Technology - (GBT):

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Required Skills:

  • Responsible for ensuring products provide a meaningful and relevant experience to users
  • Leads research projects, synthesizes findings and articulates user needs, creates wireframes, concepts, sketches and user flows, and conducts usability testing
  • Creates user-centered, simple and moderns designs and ensures the solution aligns to enterprise brand and accessibility standards
  • Develops an understanding of user needs to help create a solution
  • With some guidance, prepares for and performs user research to derive insights and add context. Synthesizes the user research data to identify improvements in software or processes
  • Advocates for the user, grounding ideas in data-driven solutions
  • Acts on partner feedback, business requirements, and user testing results
  • Creates and communicates detailed wireframes, information architecture diagrams, mental models, site maps, user flow and hi/low fidelity prototypes
  • Collaborates with other Experience Designers to drive the design vision
  • Knowledgeable of the bank’s brand and effectively applies the brand to visual designs
  • Ensures that the solution in development aligns to best practices, brand consistency, and standards including accessibility
  • Collaborates with the development team to ensure designs are feasible to implement and subsequently implemented accurately
  • Conducts concept and usability testing and synthesizes the results to validate and improve solution design

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21075903

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Jennifer McNeil

Referral Bonus:

0

Street Address

Primary Location:
401 N TRYON ST, NC, Charlotte, 28255