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Identity Defense Operations Manager - Cyber Security Defense - B4

Charlotte, North Carolina;

Job Description:

Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team.

The Cyber Security Defense (CSD) function within Global Information Security is responsible for all aspects of threat intelligence and monitoring, application and network security, and insider threat. In addition, the CSD team drives out the enterprise-wide cyber exercise program.

The Identity Defense team, which is part of CSD, aims to mitigate incidents through proactive monitoring of network account usage, authentication activities and behaviors. Within this team there is the Identity Defense Operations function, who protect the Bank from threats associated with network credential compromise through detection and investigation. 

The Identity Defense Operations Manager will be responsible in aiding to protect the Bank of America networks from risks related to misuse or illicit use of accounts which grant access to the Bank's internal network through monitoring, detection, analysis and mitigation capabilities. In this role you will oversee a team of global analysts. Responsibilities include, but are not limited to:

  • Leading initial investigations and triage
  • Responding to, researching, measuring, detecting and mitigating security attacks 
  • Exercising judgment within broadly defined practices in selecting methods, techniques and evaluation criterion for obtaining results  
  •  Leading and motivating high performing team
  • Volume and resource capacity planning  
  • Providing subject matter expertise
  • Collaborating with peers and business units in a team-focused environment
  • Designing and executing Quality Assurance activities

Required Skills:

  • 5 + years of experience with Information Security related activities
  • 2 + years of experience in an operations management role focused information security 
  • Experience conducting analysis/investigation and containment of potential data breaches or cyber security incidents
  • Familiarity with Splunk, with the ability to build queries, alerts, dashboards, etc.
  • Ability to analyze data and evaluate relevance to a specific incident under investigation
  • Ability to handle multiple competing priorities in a fast-paced environment; ability to be decisive and take action without causing an undue delay
  • Familiarity with security vulnerabilities exploits and hacker techniques.
  • Familiarity identity management standards, social engineering TTPs, and the incident response lifecycle
  • Knowledgeable of current authentication based exploits in traditional and cloud environments 
  • Proven experience presenting findings via written reports and orally to key stakeholders in clear and concise language
  • Networking or Security Experience
  • Experience detecting Insider Threats and placing controls within an organization to protect against digital identity threats
  • A strong working knowledge of security threat vectors, networking, network security and application security
  • Advanced problem solving skills
  • Able to adapt communication style to the audience
  • Demonstrates the capability of working in a team environment and collaborating with oversea partners
  • Ability to work independently
  • CISSP, CISSM, CompTIA Security/A/N +, CCNA is desired, but not required
     

Job Band:

H4

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team.

The Cyber Security Defense (CSD) function within Global Information Security is responsible for all aspects of threat intelligence and monitoring, application and network security, and insider threat. In addition, the CSD team drives out the enterprise-wide cyber exercise program.

The Identity Defense team, which is part of CSD, aims to mitigate incidents through proactive monitoring of network account usage, authentication activities and behaviors. Within this team there is the Identity Defense Operations function, who protect the Bank from threats associated with network credential compromise through detection and investigation. 

The Identity Defense Operations Manager will be responsible in aiding to protect the Bank of America networks from risks related to misuse or illicit use of accounts which grant access to the Bank's internal network through monitoring, detection, analysis and mitigation capabilities. In this role you will oversee a team of global analysts. Responsibilities include, but are not limited to:

  • Leading initial investigations and triage
  • Responding to, researching, measuring, detecting and mitigating security attacks 
  • Exercising judgment within broadly defined practices in selecting methods, techniques and evaluation criterion for obtaining results  
  •  Leading and motivating high performing team
  • Volume and resource capacity planning  
  • Providing subject matter expertise
  • Collaborating with peers and business units in a team-focused environment
  • Designing and executing Quality Assurance activities

Required Skills:

  • 5 + years of experience with Information Security related activities
  • 2 + years of experience in an operations management role focused information security 
  • Experience conducting analysis/investigation and containment of potential data breaches or cyber security incidents
  • Familiarity with Splunk, with the ability to build queries, alerts, dashboards, etc.
  • Ability to analyze data and evaluate relevance to a specific incident under investigation
  • Ability to handle multiple competing priorities in a fast-paced environment; ability to be decisive and take action without causing an undue delay
  • Familiarity with security vulnerabilities exploits and hacker techniques.
  • Familiarity identity management standards, social engineering TTPs, and the incident response lifecycle
  • Knowledgeable of current authentication based exploits in traditional and cloud environments 
  • Proven experience presenting findings via written reports and orally to key stakeholders in clear and concise language
  • Networking or Security Experience
  • Experience detecting Insider Threats and placing controls within an organization to protect against digital identity threats
  • A strong working knowledge of security threat vectors, networking, network security and application security
  • Advanced problem solving skills
  • Able to adapt communication style to the audience
  • Demonstrates the capability of working in a team environment and collaborating with oversea partners
  • Ability to work independently
  • CISSP, CISSM, CompTIA Security/A/N +, CCNA is desired, but not required
     

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21075053

Band: H4

Manages People: Yes

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Adam Waller

Referral Bonus:

0

Colorado job seekers

Colorado pay range:

$140,000 - $194,800 annualized salary, offers to be negotiated based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.