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Business Control Specialist - QA Commercial Loans

Richardson, Texas;

Job Description:

Enterprise Job Description:

Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 2+ years of risk management and/or LOB/ECF experience

Job Overview:

The analyst is responsible for performing Quality Assurance reviews on Commercial Loan in Middle Market, Business Banking, Special Assets Group, Small Business and Practice Solutions for fulfilment and/or servicing teams. Responsibilities include:

  • Ability to accurately interpret loan agreements and validate accurate set up in System of Record (Client set up / Facility/loan set up)

  • Verify terms and conditions within the loan agreement, renewal or amendment are displayed correctly on the commercial loan platform 

  • Verify accrual schedules are set up correctly for the life of the loan

Successful Candidates:

  • Proficient in identifying data entry from a variety of sources, paper-based and/or electronic, into the loan system of record. 

  • Should have experience in account setup and loan servicing. Commercial/wholesale lending preferred. 

  • Have a general knowledge of loan structure, loan agreements and credit regulations.

  • Have a general knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions

  • Identify and escalate quality assurance findings promptly, following appropriate communication channels 

  • Communication - clear and concise communication of quality assurance findings.

  • Drive execution - ownership and prompt follow up on defect remediation; debate of disputes in a professional manner and in accordance with process and procedures.

  • Drive Change - support project work across multiple teams/sites. Influence change by identifying process gaps and recommending appropriate solutions – in compliance with current laws and regulation. 

  • Technology – commitment to technology initiatives and improvements.

  • Proficient computer skills utilizing mainframe and PC software packages; Working knowledge of Microsoft Excel, Word, Power-Point with dual screens.

  • Capability to work with multiple systems in order to validate accuracy 

  • Collaborates – works effectively with others by establishing and maintaining positive working relationships

  • Act in accordance with the letter and spirit of all applicable laws, rules and regulations, the company’s code of conduct, risk framework, risk appetite statement and other relevant policies, standards, procedures and guidance. Is proactive in identifying, managing and controlling risks within the fulfillment space. 

Required skills: 

  • Intermediate accounting skills

  • Minimum of three (2) years of experience in the field of loan or account administrator/processor or equivalent (Commercial /wholesale lending preferred. 

  • Effective communication skills (listening, verbal and written)

  • Working knowledge of Microsoft Excel, Word, Power-Point with dual screens. 

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

  • Excels in working among diverse viewpoints to determine the best path forward.

  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

  • Commitment to challenging the status quo and promoting positive change.

  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Enterprise Job Description:

Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 2+ years of risk management and/or LOB/ECF experience

Job Overview:

The analyst is responsible for performing Quality Assurance reviews on Commercial Loan in Middle Market, Business Banking, Special Assets Group, Small Business and Practice Solutions for fulfilment and/or servicing teams. Responsibilities include:

  • Ability to accurately interpret loan agreements and validate accurate set up in System of Record (Client set up / Facility/loan set up)

  • Verify terms and conditions within the loan agreement, renewal or amendment are displayed correctly on the commercial loan platform 

  • Verify accrual schedules are set up correctly for the life of the loan

Successful Candidates:

  • Proficient in identifying data entry from a variety of sources, paper-based and/or electronic, into the loan system of record. 

  • Should have experience in account setup and loan servicing. Commercial/wholesale lending preferred. 

  • Have a general knowledge of loan structure, loan agreements and credit regulations.

  • Have a general knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions

  • Identify and escalate quality assurance findings promptly, following appropriate communication channels 

  • Communication - clear and concise communication of quality assurance findings.

  • Drive execution - ownership and prompt follow up on defect remediation; debate of disputes in a professional manner and in accordance with process and procedures.

  • Drive Change - support project work across multiple teams/sites. Influence change by identifying process gaps and recommending appropriate solutions – in compliance with current laws and regulation. 

  • Technology – commitment to technology initiatives and improvements.

  • Proficient computer skills utilizing mainframe and PC software packages; Working knowledge of Microsoft Excel, Word, Power-Point with dual screens.

  • Capability to work with multiple systems in order to validate accuracy 

  • Collaborates – works effectively with others by establishing and maintaining positive working relationships

  • Act in accordance with the letter and spirit of all applicable laws, rules and regulations, the company’s code of conduct, risk framework, risk appetite statement and other relevant policies, standards, procedures and guidance. Is proactive in identifying, managing and controlling risks within the fulfillment space. 

Required skills: 

  • Intermediate accounting skills

  • Minimum of three (2) years of experience in the field of loan or account administrator/processor or equivalent (Commercial /wholesale lending preferred. 

  • Effective communication skills (listening, verbal and written)

  • Working knowledge of Microsoft Excel, Word, Power-Point with dual screens. 

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

  • Excels in working among diverse viewpoints to determine the best path forward.

  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

  • Commitment to challenging the status quo and promoting positive change.

  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21074629

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erika Bennett

Referral Bonus:

0