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Operations Manager - Ft. Worth, TX

Fort Worth, Texas

Job Description:

Job Posting Description:

Manages a specific operations segment or a small operations unit of the company's operations activities . May report to a group operations manager or a Sr. Operations Manager. Involved in a variety of projects. Responsible for expense management, enterprise management, and building business/client relationships. 
Oversees daily activities ensuring adherence to deadlines and quality standards and adherence to procedures and regulatory requirements (e.g. client inquiries, transaction research). 
Develops and implements new processes/procedures to improve operating efficiency and to ensure timeliness and accuracy of workflow. 
Decisions impact multiple product lines, customers, and associates. 
Modifies existing procedures and analyzes and resolves non-routine and/or moderately complex operational problems often requiring research and involvement from other business functional experts.
Requires thorough operations knowledge of specific products/ services line managed, usually gained through operations experience. Forecast / manage staffing levels and capacities. 
Responsible for performance management. 
Six Sigma preferred. 
Bachelor's degree or comparable work experience preferred with 3-5 years supervisory experience.

Required Skills:

  • 2 or more years prior management or line of business experience, including coaching and leadership experience

  • Proficient in Microsoft applications – Word, Excel, PowerPoint, Outlook, SharePoint , etc.

  • Strong written and verbal communication to tailor communications to audience, actively listen and follow-up with questions and updates to involved parties. Previous retail banking, operational or analytical experience.

  • Strong negotiation skills. 

  • Deadline driven and able to work under pressure.

  • Able to foster and grow business relationships with different LOBs.

Desired Skills:

  • Six Sigma preferred

  • Bachelor's degree or comparable work experience preferred with 3-5 years supervisory experience.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Posting Description:

Manages a specific operations segment or a small operations unit of the company's operations activities . May report to a group operations manager or a Sr. Operations Manager. Involved in a variety of projects. Responsible for expense management, enterprise management, and building business/client relationships. 
Oversees daily activities ensuring adherence to deadlines and quality standards and adherence to procedures and regulatory requirements (e.g. client inquiries, transaction research). 
Develops and implements new processes/procedures to improve operating efficiency and to ensure timeliness and accuracy of workflow. 
Decisions impact multiple product lines, customers, and associates. 
Modifies existing procedures and analyzes and resolves non-routine and/or moderately complex operational problems often requiring research and involvement from other business functional experts.
Requires thorough operations knowledge of specific products/ services line managed, usually gained through operations experience. Forecast / manage staffing levels and capacities. 
Responsible for performance management. 
Six Sigma preferred. 
Bachelor's degree or comparable work experience preferred with 3-5 years supervisory experience.

Required Skills:

  • 2 or more years prior management or line of business experience, including coaching and leadership experience

  • Proficient in Microsoft applications – Word, Excel, PowerPoint, Outlook, SharePoint , etc.

  • Strong written and verbal communication to tailor communications to audience, actively listen and follow-up with questions and updates to involved parties. Previous retail banking, operational or analytical experience.

  • Strong negotiation skills. 

  • Deadline driven and able to work under pressure.

  • Able to foster and grow business relationships with different LOBs.

Desired Skills:

  • Six Sigma preferred

  • Bachelor's degree or comparable work experience preferred with 3-5 years supervisory experience.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21074541

Band: H5

Manages People: Yes

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Monali Shah

Referral Bonus:

0

Street Address

Primary Location:
4500 Amon Carter Blvd, TX, Fort Worth, 76155