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Ops Professional MKTS - Global Accounting & Reconciliation - Charlotte, NC

Charlotte, North Carolina

Job Description:

LOB Specific Description:

Position will support the Global Accounting & Reconciliation Team within Global Operations Shared Operations. Functions include but are not limited to: oversight and approval of reconciliations and month end balance sheet attestation, managing tactical and strategic projects focused on improving the reconciliation space, implementing controls to reduce risk across the recon utility, and overall support of the operating model.

Key Responsibilities:

  • Serve as a team lead and SME with oversight of BAU production work.
  • Lead continuous improvement across the AMRS reconciliation space including but not limited to:
    • Initiatives involving artificial intelligence/machine learning to automate processes and implement predictive analysis for root cause of exceptions. 
    • Development and implementation of metrics related to reconciliation health and optimization.
    • Deep dive analysis of reconciliation functions and overall process to identify control gaps and process improvement opportunities.
    • Operational Excellence initiatives related to the implementation of workflow and reconciliation tools aimed at streamlining daily recon production and break management workflows.
    • Participate in Recon Centralization work stream to identify and migrate in scope reconciliations within GBAM Ops to the reconciliation utility.
    • Represent the AMRS reconciliation team in communication with internal and external audit partners and ownership of SOX processes.

Enterprise Role Overview:

Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only.

Required Skills: (Must have these skills to be minimally qualified)

  • Intermediate or Advanced-level Excel experience.
  • Experience with reconciliation systems/design.
  • Presentable, confident and client focused.
  • Excellent communication skills (written and verbal) and ability to present to an audience.
  • Ability to work under pressure in a team environment.
  • Demonstrated experience liaising with and influencing all levels of the firm and people with different experiences and backgrounds.
  • Self-motivated and inquisitive. Successful candidate will be able to manage own time, prioritize to meet tight deadlines and know when to escalate.
  • Strong focus on attention to detail.
  • Proven process improvement experience.
  • Demonstrated ability to manage multiple priorities/tasks.
  • Demonstrated ability/willingness to continuously learn on the job.
  • Demonstrated ability to problem solve.

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

LOB Specific Description:

Position will support the Global Accounting & Reconciliation Team within Global Operations Shared Operations. Functions include but are not limited to: oversight and approval of reconciliations and month end balance sheet attestation, managing tactical and strategic projects focused on improving the reconciliation space, implementing controls to reduce risk across the recon utility, and overall support of the operating model.

Key Responsibilities:

  • Serve as a team lead and SME with oversight of BAU production work.
  • Lead continuous improvement across the AMRS reconciliation space including but not limited to:
    • Initiatives involving artificial intelligence/machine learning to automate processes and implement predictive analysis for root cause of exceptions. 
    • Development and implementation of metrics related to reconciliation health and optimization.
    • Deep dive analysis of reconciliation functions and overall process to identify control gaps and process improvement opportunities.
    • Operational Excellence initiatives related to the implementation of workflow and reconciliation tools aimed at streamlining daily recon production and break management workflows.
    • Participate in Recon Centralization work stream to identify and migrate in scope reconciliations within GBAM Ops to the reconciliation utility.
    • Represent the AMRS reconciliation team in communication with internal and external audit partners and ownership of SOX processes.

Enterprise Role Overview:

Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only.

Required Skills: (Must have these skills to be minimally qualified)

  • Intermediate or Advanced-level Excel experience.
  • Experience with reconciliation systems/design.
  • Presentable, confident and client focused.
  • Excellent communication skills (written and verbal) and ability to present to an audience.
  • Ability to work under pressure in a team environment.
  • Demonstrated experience liaising with and influencing all levels of the firm and people with different experiences and backgrounds.
  • Self-motivated and inquisitive. Successful candidate will be able to manage own time, prioritize to meet tight deadlines and know when to escalate.
  • Strong focus on attention to detail.
  • Proven process improvement experience.
  • Demonstrated ability to manage multiple priorities/tasks.
  • Demonstrated ability/willingness to continuously learn on the job.
  • Demonstrated ability to problem solve.

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21073490

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Viviana Renshaw

Referral Bonus:

0

Street Address

Primary Location:
200 N College St, NC, Charlotte, 28255