girl looking into her desktop
Back to search results

Senior Collateral Specialist

Fort Worth, Texas;

Job Description:

Associate should have strong knowledge necessary to research and/or service active and/or paid off automobile, marine and recreational vehicle collateral. Works in a team environment where they will be expected answer questions and provide information to fellow associates throughout the day. Will lead by example. Will have high level of direct contact with bank customers, state licensing agencies, and business partners and is expected to present self and department in a professional manner. Will require strong knowledge of applications used to complete tasks, with solid knowledge of overall PC functionality in a Windows environment. Should effectively use Outlook, Excel and Word as required by team function. Must have ability to work independently, set priorities, and solve the more complex problems without direct supervision. Will be required to demonstrate adaptability and ability to lead change. Expected to be a leader in team huddles and meetings, and help develop a self-directed team environment. Undetected errors could have measurable impact on external customer and dealer relationships. Associate may be expected to work with fellow team members, SME (if applicable), Document Expert, and Team Manager to ensure training priorities for their team are identified, procedures are accurate and current, and training requirements effectively delivered to new hires and existing associates. May also facilitate actual training of team members. Requires strong communication skills.  Will require strong knowledge of applications used to complete task. Expected to be a leader in team huddles and meetings, and help develop a self-directed team environment.

Minimum Required Skills (Must Have for Further Consideration):

  • Excellent written and verbal communication skills
  • Experience with Outlook, Excel and Word
  • Flexible and detail oriented
  • Have strong time management skills
  • Self-Starter and complex problem solver without direct supervision
  • Able to work in a changing, deadline driven environment

Desired Skills (Additional/Preferred Skills):

  • Minimum 1 year call center experience
  • Knowledge of titling processes with the DMVs
  • Minimum 1 year in the financial industry

Job Band:

H7

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday - Friday 8:00am -5:00pm

Referral Bonus Amount:

0

Job Description:

Associate should have strong knowledge necessary to research and/or service active and/or paid off automobile, marine and recreational vehicle collateral. Works in a team environment where they will be expected answer questions and provide information to fellow associates throughout the day. Will lead by example. Will have high level of direct contact with bank customers, state licensing agencies, and business partners and is expected to present self and department in a professional manner. Will require strong knowledge of applications used to complete tasks, with solid knowledge of overall PC functionality in a Windows environment. Should effectively use Outlook, Excel and Word as required by team function. Must have ability to work independently, set priorities, and solve the more complex problems without direct supervision. Will be required to demonstrate adaptability and ability to lead change. Expected to be a leader in team huddles and meetings, and help develop a self-directed team environment. Undetected errors could have measurable impact on external customer and dealer relationships. Associate may be expected to work with fellow team members, SME (if applicable), Document Expert, and Team Manager to ensure training priorities for their team are identified, procedures are accurate and current, and training requirements effectively delivered to new hires and existing associates. May also facilitate actual training of team members. Requires strong communication skills.  Will require strong knowledge of applications used to complete task. Expected to be a leader in team huddles and meetings, and help develop a self-directed team environment.

Minimum Required Skills (Must Have for Further Consideration):

  • Excellent written and verbal communication skills
  • Experience with Outlook, Excel and Word
  • Flexible and detail oriented
  • Have strong time management skills
  • Self-Starter and complex problem solver without direct supervision
  • Able to work in a changing, deadline driven environment

Desired Skills (Additional/Preferred Skills):

  • Minimum 1 year call center experience
  • Knowledge of titling processes with the DMVs
  • Minimum 1 year in the financial industry

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21073098

Band: H7

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Jessica Horn

Referral Bonus:

0