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Quality Engineer

Charlotte, North Carolina;

Job Description:

Position Summary

This position is for a Quality Assurance Engineer to support the Appointment and Customer Service Request Tracking applications for Bank of America.  These applications interact directly with customer facing digital channels such as Online Banking and Mobile to book and manage customer appointments and track customer service requests.  This role is responsible for developing and managing test automation for REST APIs and batch jobs leveraging Parasoft SOATest.  Ensures that software is developed to meet functional, non-functional, and compliance requirements. Contributes to existing test suites (integration, regression, performance); Analyzes test reports, identifies any test issues/errors; Triages the underlying cause.

 

Required Skills

  • Minimum 3+ years of experience in test automation using Parasoft SOATest, Cucumber, or comparable test automation tools.

  • Minimum 3+ years of experience in testing REST APIs with XML/JSON payloads.

  • Writing SQL Statements and working with Oracle DB.

  • Working with different operation systems (Linux, AIX, Windows).

  • Understanding of the Agile/Lean SDLC and working directly in an agile software development team.

  • Quick learner and self-starter who requires minimal supervision to excel in  a dynamic environment.

  • Handling critical business applications issues and failure recoveries.

  • Troubleshooting various pre and post implementation issues.

  • Prior experience working and directing activities of globally distributed teams.

  • Strong written and verbal communication skills

 

Desired Skills

  • Working knowledge of build automation and Continuous Integration/Continuous Deployment using tools like Jenkins, Ansible Tower and others.

  • Familiarity with UI testing using Selenium.

  • Prior banking/finance experience of working with globally distributed teams.

  • Prior Scrum / Safe or Lean agile development experience.

  • Works independently, with limited direction, and is evaluated through end results.

  • Interacts efficiently with internal contacts/teams to drive through the solution and solve problems.

  • Strong communication skills; proactively bring forward concerns.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Position Summary

This position is for a Quality Assurance Engineer to support the Appointment and Customer Service Request Tracking applications for Bank of America.  These applications interact directly with customer facing digital channels such as Online Banking and Mobile to book and manage customer appointments and track customer service requests.  This role is responsible for developing and managing test automation for REST APIs and batch jobs leveraging Parasoft SOATest.  Ensures that software is developed to meet functional, non-functional, and compliance requirements. Contributes to existing test suites (integration, regression, performance); Analyzes test reports, identifies any test issues/errors; Triages the underlying cause.

 

Required Skills

  • Minimum 3+ years of experience in test automation using Parasoft SOATest, Cucumber, or comparable test automation tools.

  • Minimum 3+ years of experience in testing REST APIs with XML/JSON payloads.

  • Writing SQL Statements and working with Oracle DB.

  • Working with different operation systems (Linux, AIX, Windows).

  • Understanding of the Agile/Lean SDLC and working directly in an agile software development team.

  • Quick learner and self-starter who requires minimal supervision to excel in  a dynamic environment.

  • Handling critical business applications issues and failure recoveries.

  • Troubleshooting various pre and post implementation issues.

  • Prior experience working and directing activities of globally distributed teams.

  • Strong written and verbal communication skills

 

Desired Skills

  • Working knowledge of build automation and Continuous Integration/Continuous Deployment using tools like Jenkins, Ansible Tower and others.

  • Familiarity with UI testing using Selenium.

  • Prior banking/finance experience of working with globally distributed teams.

  • Prior Scrum / Safe or Lean agile development experience.

  • Works independently, with limited direction, and is evaluated through end results.

  • Interacts efficiently with internal contacts/teams to drive through the solution and solve problems.

  • Strong communication skills; proactively bring forward concerns.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21072797

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Jessica Kreiselmaier

Referral Bonus:

0