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Operation Team Lead CHN

Guangzhou, , China

Job Description:

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Roles and Responsibilities:

Responsibilities include supervision of associates in their day-to-day functions of resolving problems and executing transactions within specific operations units requiring immediate and frequent involvement with unit activities. Take ownership of the accuracy, timeliness of the outputs produced by the operation unit and other deliverables assigned to support the client and business. Other key responsibilities will include motivating, coaching and developing associates to achieve optimal performance results. Performs all managerial functions, leads project work, and continually utilizes independent judgment.  May provide input into key people decisions (i.e. Salary Planning, Performance management, hiring/firing, etc.)  Participate in projects with regional or global team and provide inputs as SME, participate/lead UAT and provide feedback.

Requirements:

  • Bachelor degree or above.

  • 5 years (or above) of working experience in financial industry. International trade / international business related working experience is preferable.

  • 2 years (or above) of experience in leading a team/a project (inclusive or exclusive in the aforementioned 5 years?)

  • Fluent in English speaking, accurate and effective in English writing.

  • Attention to details, with critical thinking and strong problem solving skill.

  • Good communication skill, can influence people with positive impact, can handle difficult conversation.

  • Good team work spirit, proactively share workload among teams and support each other, able to build up and maintain good relationship with business partner in other Line of Business.

  • Be flexible and adaptable to the change, with strong commitment with positive and proactive attitude towards challenge.

Additional requirements (meeting below requirements will be a plus)

  • Strong presentation skill in English.

  • Experience in leading projects, or contributing as a critical SME in projects.

  • International trade experience with CDCS/CSDG//CTFC certified.

  • Can fully understand Cantonese and speak Cantonese.

  • Strong self-motivation and solid time management skill to prioritize and meet the deadlines are required.

  • Strong problem-solving skill and data-analytic skill are required.

  • Ability to communicate well and work well with different units as one team is required.

  • Typically 3-5 years of Operations experience. Must have 2 or more direct reports.

Bank of America is an equal opportunities employer.

Job Band:

H6

Shift: 

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Roles and Responsibilities:

Responsibilities include supervision of associates in their day-to-day functions of resolving problems and executing transactions within specific operations units requiring immediate and frequent involvement with unit activities. Take ownership of the accuracy, timeliness of the outputs produced by the operation unit and other deliverables assigned to support the client and business. Other key responsibilities will include motivating, coaching and developing associates to achieve optimal performance results. Performs all managerial functions, leads project work, and continually utilizes independent judgment.  May provide input into key people decisions (i.e. Salary Planning, Performance management, hiring/firing, etc.)  Participate in projects with regional or global team and provide inputs as SME, participate/lead UAT and provide feedback.

Requirements:

  • Bachelor degree or above.

  • 5 years (or above) of working experience in financial industry. International trade / international business related working experience is preferable.

  • 2 years (or above) of experience in leading a team/a project (inclusive or exclusive in the aforementioned 5 years?)

  • Fluent in English speaking, accurate and effective in English writing.

  • Attention to details, with critical thinking and strong problem solving skill.

  • Good communication skill, can influence people with positive impact, can handle difficult conversation.

  • Good team work spirit, proactively share workload among teams and support each other, able to build up and maintain good relationship with business partner in other Line of Business.

  • Be flexible and adaptable to the change, with strong commitment with positive and proactive attitude towards challenge.

Additional requirements (meeting below requirements will be a plus)

  • Strong presentation skill in English.

  • Experience in leading projects, or contributing as a critical SME in projects.

  • International trade experience with CDCS/CSDG//CTFC certified.

  • Can fully understand Cantonese and speak Cantonese.

  • Strong self-motivation and solid time management skill to prioritize and meet the deadlines are required.

  • Strong problem-solving skill and data-analytic skill are required.

  • Ability to communicate well and work well with different units as one team is required.

  • Typically 3-5 years of Operations experience. Must have 2 or more direct reports.

Bank of America is an equal opportunities employer.

Learn more about this role

Full time

JR-21071979

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

William Xu

Referral Bonus:

0

Street Address

Primary Location:
No. 5 XIANCUN ROAD, Guangzhou, 510623