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Ops Professional MKTS - AMRS Non-Financial Regulatory Reporting Control & Delivery

Charlotte, North Carolina;

Job Description:

As part of the global NFRR Control & Delivery group in Shared Operations, the AMRS NFRR Control & Delivery team provides governance and oversight of the portfolio of 600+ GBAM NFRR reports in the US, Canada and Latin America. A strong balance of leadership experience, Global Banking and Global Markets business domain knowledge, business controls experience and project management skills are important for success in this role. This role will drive regional governance process activities, engagement with a broad group of Report Preparers in Operations and continuous improvement of business processes, controls and management information. They will partner closely with NFRR C&D teammates in other regions, as well as, with Control Function and LOB partners.

Key Responsibilities:

  • Manage one or more AMRS NFRR governance process activities such as report production health management, audit issue / eDIM ticket management, LRR reg change tracking for NFRR reports and/or ERR inventory change management.
  • Prepare and present materials for monthly regional steering council meetings and other management routines.
  • Lead AMRS NFRR initiatives and continuous process improvement in collaboration with other regional NFRR Control and Delivery leads and Operations partners.
  • Provide guidance and support to the AMRS report preparer community in adhering to EDM Use Standard, in partnership with Enterprise Data Management and the NFRR Center.
  • Manage the team's activities and interactions with Control Function partners during audits and targeted assessments.
  • Work among diverse viewpoints to resolve challenges and determine the best path forward.

Enterprise Role Overview:

Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only.

Required Skills: (Must have these skills to be minimally qualified)

  • Minimum 5 years' experience in Global Banking or Global Markets Operations in business controls and/or line operations function.
  • Proven experience in analyzing and documenting current state business processes and tools and in designing and implementing process improvement ideas.
  • General knowledge and experience with one or more non-financial regulatory reports and laws, rules and regulations in Global Banking or Global Markets.
  • Strong MS Office skills, particularly Excel, PowerPoint, and SharePoint.
  • Experience leading FLU/CF's effort to implement or demonstrate adherence to enterprise policies and standards such as EDM, Process Management and/or Operational Risk Management.
  • Strong communication skills and ability to partner, influence others and build relationships at multiple levels.
  • Ability to manage projects and work both independently and in a team
  • Intellectual curiosity and lifelong learning.

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

As part of the global NFRR Control & Delivery group in Shared Operations, the AMRS NFRR Control & Delivery team provides governance and oversight of the portfolio of 600+ GBAM NFRR reports in the US, Canada and Latin America. A strong balance of leadership experience, Global Banking and Global Markets business domain knowledge, business controls experience and project management skills are important for success in this role. This role will drive regional governance process activities, engagement with a broad group of Report Preparers in Operations and continuous improvement of business processes, controls and management information. They will partner closely with NFRR C&D teammates in other regions, as well as, with Control Function and LOB partners.

Key Responsibilities:

  • Manage one or more AMRS NFRR governance process activities such as report production health management, audit issue / eDIM ticket management, LRR reg change tracking for NFRR reports and/or ERR inventory change management.
  • Prepare and present materials for monthly regional steering council meetings and other management routines.
  • Lead AMRS NFRR initiatives and continuous process improvement in collaboration with other regional NFRR Control and Delivery leads and Operations partners.
  • Provide guidance and support to the AMRS report preparer community in adhering to EDM Use Standard, in partnership with Enterprise Data Management and the NFRR Center.
  • Manage the team's activities and interactions with Control Function partners during audits and targeted assessments.
  • Work among diverse viewpoints to resolve challenges and determine the best path forward.

Enterprise Role Overview:

Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only.

Required Skills: (Must have these skills to be minimally qualified)

  • Minimum 5 years' experience in Global Banking or Global Markets Operations in business controls and/or line operations function.
  • Proven experience in analyzing and documenting current state business processes and tools and in designing and implementing process improvement ideas.
  • General knowledge and experience with one or more non-financial regulatory reports and laws, rules and regulations in Global Banking or Global Markets.
  • Strong MS Office skills, particularly Excel, PowerPoint, and SharePoint.
  • Experience leading FLU/CF's effort to implement or demonstrate adherence to enterprise policies and standards such as EDM, Process Management and/or Operational Risk Management.
  • Strong communication skills and ability to partner, influence others and build relationships at multiple levels.
  • Ability to manage projects and work both independently and in a team
  • Intellectual curiosity and lifelong learning.

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21071250

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Viviana Renshaw

Referral Bonus:

0