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Sr. Ops Analyst - Tax Operations

Jacksonville, Florida;

Job Description:

LOB Description:

Wealth Management Operations provides end-to-end operational support of Merrill, Private Bank, Retirement & Personal Wealth Solutions and Investment Solutions Group.  Tax Operations, a department within Wealth Management Operations, is responsible for multiple tax related functions to support Internal Revenue Service (IRS) and State regulatory required tax reporting and withholding payments, primarily on behalf of GWIM investment and retirement accounts.

The Tax Operations Payment Associate is responsible for the daily reconciliation and tax withholding payment remittance to the Internal Revenue Service (IRS) and States for Retirement, Retail and Non-Resident accounts, ensuring the accurate and timely payment on behalf of multiple legal entities.  The Associate will address withholding inquiries, processing tax withholding reversals and manual withholding adjustments to be in compliance with regulatory requirements.  The Associate will also assist in any tax remediations or team initiatives as needed working within and outside the team.  This position will require overtime during tax season. 

Principle Accountabilities:

  • Reconcile withholding ledgers through various system checks and balances to establish daily, weekly, quarterly and/or annual liability positions
  • Preparation and review of payment packets, gathering all necessary documentation to evidence accuracy and completeness
  • Adherence to specific regulated payment schedules and time deadlines to ensure compliance with federal and/or state regulations. 
  • Reviewing, researching and responding to branch inquires in relation to withholding via email or NSG/ASAP, adhering to strict service level standards. 
  • Reviewing and researching tax withholding reports and monthly reconciliations
  • Assist with legal entity summary filings with the IRS, solicitations for tax forms, handling IRS correspondence regarding refunds and penalties
  • Metrics reporting and Quality Assurance Peer Reviews
  • Support year end initiatives and any tax withholding remediation initiatives
  • Work with Project Enablement and/or Technology teams on process enhancements
  • Tasks might be assigned as needed contingent to the team’s work load.

Required Skills:

  • Strong problem solving and decision making skills
  • Detail oriented with strong organization skills
  • Must possess strong oral and written communication skills
  • Ability to manage multiple priorities to meet daily deliverables
  • Proven effectiveness in a fast paced and demanding environment with the ability to work under pressure
  • Proficient in MS Office (Outlook, Excel, Word)
  • Strong interpersonal skills and ability to collaborate within and across teams
  • Demonstrates initiative and a commitment to continuous learning

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

LOB Description:

Wealth Management Operations provides end-to-end operational support of Merrill, Private Bank, Retirement & Personal Wealth Solutions and Investment Solutions Group.  Tax Operations, a department within Wealth Management Operations, is responsible for multiple tax related functions to support Internal Revenue Service (IRS) and State regulatory required tax reporting and withholding payments, primarily on behalf of GWIM investment and retirement accounts.

The Tax Operations Payment Associate is responsible for the daily reconciliation and tax withholding payment remittance to the Internal Revenue Service (IRS) and States for Retirement, Retail and Non-Resident accounts, ensuring the accurate and timely payment on behalf of multiple legal entities.  The Associate will address withholding inquiries, processing tax withholding reversals and manual withholding adjustments to be in compliance with regulatory requirements.  The Associate will also assist in any tax remediations or team initiatives as needed working within and outside the team.  This position will require overtime during tax season. 

Principle Accountabilities:

  • Reconcile withholding ledgers through various system checks and balances to establish daily, weekly, quarterly and/or annual liability positions
  • Preparation and review of payment packets, gathering all necessary documentation to evidence accuracy and completeness
  • Adherence to specific regulated payment schedules and time deadlines to ensure compliance with federal and/or state regulations. 
  • Reviewing, researching and responding to branch inquires in relation to withholding via email or NSG/ASAP, adhering to strict service level standards. 
  • Reviewing and researching tax withholding reports and monthly reconciliations
  • Assist with legal entity summary filings with the IRS, solicitations for tax forms, handling IRS correspondence regarding refunds and penalties
  • Metrics reporting and Quality Assurance Peer Reviews
  • Support year end initiatives and any tax withholding remediation initiatives
  • Work with Project Enablement and/or Technology teams on process enhancements
  • Tasks might be assigned as needed contingent to the team’s work load.

Required Skills:

  • Strong problem solving and decision making skills
  • Detail oriented with strong organization skills
  • Must possess strong oral and written communication skills
  • Ability to manage multiple priorities to meet daily deliverables
  • Proven effectiveness in a fast paced and demanding environment with the ability to work under pressure
  • Proficient in MS Office (Outlook, Excel, Word)
  • Strong interpersonal skills and ability to collaborate within and across teams
  • Demonstrates initiative and a commitment to continuous learning

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21071170

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Robin Bennett

Referral Bonus:

0