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Operations Analyst-WTX

Richmond, Virginia

Job Description:

Job Description

The WTX Operations Analyst is responsible for the day-to-day analysis, research and resolution of varied Wire transaction issues. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.

Minimum Required Skills:

  • Highly organized with strong attention to detail
  • Typing and Data entry experience
  • Excellent time management and prioritization skills, with ability to meet deadlines
  • Experience with working independently and on teams
  • Experienced with Microsoft Office Suite
  • Experienced with managing multiple priorities and multi tasks
  • Excellent written and verbal communication skills
  • Proactive approach to problem resolution
  • Able to work in a changing environment
  • Able to work overtime and weekends when needed

Desired Skills:

  • Previous Wire experience
  • Financial industry experience

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday - Friday 10:00 am - 7:00 pm

Referral Bonus Amount:

0

Job Description:

Job Description

The WTX Operations Analyst is responsible for the day-to-day analysis, research and resolution of varied Wire transaction issues. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.

Minimum Required Skills:

  • Highly organized with strong attention to detail
  • Typing and Data entry experience
  • Excellent time management and prioritization skills, with ability to meet deadlines
  • Experience with working independently and on teams
  • Experienced with Microsoft Office Suite
  • Experienced with managing multiple priorities and multi tasks
  • Excellent written and verbal communication skills
  • Proactive approach to problem resolution
  • Able to work in a changing environment
  • Able to work overtime and weekends when needed

Desired Skills:

  • Previous Wire experience
  • Financial industry experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21070115

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Carolyn Brocket

Referral Bonus:

0

Street Address

Primary Location:
8011 VILLA PARK DR, VA, Richmond, 23228