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Agile Team Product Owner (Operation Project Manager)

Charlotte, North Carolina;

Job Description:

Line of Business Job Description:

​In this role, the Document and Workflow Operations organization (DWO) Product Owner will collaborate with DWO Development Teams, Document Content & Record Services (DCRS) Component Technical Teams, and Agile Program Product Managers within multiple active projects, across a suite of applications aligned to a large-scale imaging technology platforms. The teammate in this role will be highly organized and able to prioritize tasks effectively while serving as a liaison between Technology partners, Product Managers and FLU's. This role works closely with stakeholders to understand their needs, and with the Product Manager in a Scaled Agile Model to ensure there is alignment. An Agile Program Product Owner is responsible for maximizing value for a product and should possess a working knowledge of the product, and a basic understanding of the business or technology domain. As such, it will be advantageous for the applicant to have experience working with Technology teams, along with an understanding of development/testing functions required to enable project delivery cycles.

Job Posting Description:

Manages medium-large projects for an operations segment, product line or function. Manages the research of existing operations, procedures, workflow, product and service requirements. Directs the analysis of assembled data to define problems associated with project scope. Directs project parameters, cost and resource estimates. Works closely with operations management on project impact and direction. May approve bid packages from outside vendors and contractors. Has direct management responsibility for a small project team. Requires an in-depth knowledge of the bank and overall operations environment.

Additional Responsibilities Include:

  • Clarifies strategic direction for the product to the responsible technology team

  • With guidance, communicates the product vision to stakeholders and the technology team

  • Collaborates with stakeholders to understand their needs and problem

  • Creates and prioritizes work for each assigned team, collaborating with cross-functional teams

  • Creates and prioritizes stories in the product backlog

  • Refines stories with the team to ensure there are enough “ready" stories to load the next 1-2 sprints

  • Works with the development team(s) to determine and communicate timelines

  • Reviews and accepts stories and makes on-the-spot decisions regarding scope and requirements

  • Works in partnership with the team to ensure that optimum value is obtained through an advanced understanding of the business

  • Effectively communicates with leaders, managers, peers and business partners on strategy, products, timelines and support needed

  • Responsible for planning, organizing and monitoring products using appropriate tools and techniques to ensure efficient and effective project completion

  • Supports Agile project documentation and activities

  • May create user guides and/or be responsible for providing information used in procedural updates

Required Skills:

  • Strong Agile experience, including the ability to prioritize work and meet deadlines is required

  • Strong written and verbal communications skills; comfortable interacting with all levels of leadership

  • Ability to navigate effectively/creatively through roadblocks in a professional, diplomatic manner

  • Ability to facilitate meetings, capture key outcomes/actions and own project/process documentation

  • Self-motivation, self-direction, organizational skills and the ability to manage priorities without sacrificing quality or timelines

  • Ability to work in a fast-paced environment with strong attention to detail and accuracy

  • Effectively adapts to changing circumstances

  • Good foresight for detecting risks and thinking of creative ways to solve/mitigate the risks

  • Demonstrated ability to be detail-oriented

  • Ability to work with diverse team members in virtual environment

  • Intermediate in Microsoft Office products (Word, Excel, PowerPoint, Visio) required

  • Ability to travel every 12 weeks to support Agile PI Planning

Desired Skills:

  • Agile SAFe Product Owner or Scrum Master Certification

  • Working knowledge of both Scrum and Kanban

  • Jira experience

  • Experience with Bank of America Change Management standards​

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Line of Business Job Description:

​In this role, the Document and Workflow Operations organization (DWO) Product Owner will collaborate with DWO Development Teams, Document Content & Record Services (DCRS) Component Technical Teams, and Agile Program Product Managers within multiple active projects, across a suite of applications aligned to a large-scale imaging technology platforms. The teammate in this role will be highly organized and able to prioritize tasks effectively while serving as a liaison between Technology partners, Product Managers and FLU's. This role works closely with stakeholders to understand their needs, and with the Product Manager in a Scaled Agile Model to ensure there is alignment. An Agile Program Product Owner is responsible for maximizing value for a product and should possess a working knowledge of the product, and a basic understanding of the business or technology domain. As such, it will be advantageous for the applicant to have experience working with Technology teams, along with an understanding of development/testing functions required to enable project delivery cycles.

Job Posting Description:

Manages medium-large projects for an operations segment, product line or function. Manages the research of existing operations, procedures, workflow, product and service requirements. Directs the analysis of assembled data to define problems associated with project scope. Directs project parameters, cost and resource estimates. Works closely with operations management on project impact and direction. May approve bid packages from outside vendors and contractors. Has direct management responsibility for a small project team. Requires an in-depth knowledge of the bank and overall operations environment.

Additional Responsibilities Include:

  • Clarifies strategic direction for the product to the responsible technology team

  • With guidance, communicates the product vision to stakeholders and the technology team

  • Collaborates with stakeholders to understand their needs and problem

  • Creates and prioritizes work for each assigned team, collaborating with cross-functional teams

  • Creates and prioritizes stories in the product backlog

  • Refines stories with the team to ensure there are enough “ready" stories to load the next 1-2 sprints

  • Works with the development team(s) to determine and communicate timelines

  • Reviews and accepts stories and makes on-the-spot decisions regarding scope and requirements

  • Works in partnership with the team to ensure that optimum value is obtained through an advanced understanding of the business

  • Effectively communicates with leaders, managers, peers and business partners on strategy, products, timelines and support needed

  • Responsible for planning, organizing and monitoring products using appropriate tools and techniques to ensure efficient and effective project completion

  • Supports Agile project documentation and activities

  • May create user guides and/or be responsible for providing information used in procedural updates

Required Skills:

  • Strong Agile experience, including the ability to prioritize work and meet deadlines is required

  • Strong written and verbal communications skills; comfortable interacting with all levels of leadership

  • Ability to navigate effectively/creatively through roadblocks in a professional, diplomatic manner

  • Ability to facilitate meetings, capture key outcomes/actions and own project/process documentation

  • Self-motivation, self-direction, organizational skills and the ability to manage priorities without sacrificing quality or timelines

  • Ability to work in a fast-paced environment with strong attention to detail and accuracy

  • Effectively adapts to changing circumstances

  • Good foresight for detecting risks and thinking of creative ways to solve/mitigate the risks

  • Demonstrated ability to be detail-oriented

  • Ability to work with diverse team members in virtual environment

  • Intermediate in Microsoft Office products (Word, Excel, PowerPoint, Visio) required

  • Ability to travel every 12 weeks to support Agile PI Planning

Desired Skills:

  • Agile SAFe Product Owner or Scrum Master Certification

  • Working knowledge of both Scrum and Kanban

  • Jira experience

  • Experience with Bank of America Change Management standards​

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21068504

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Monali Shah

Referral Bonus:

0