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Director, Senior CashPro Product Manager II

Charlotte, North Carolina;

Job Description:

The success of Bank of America and Global Transaction Services (GTS) is dependent on the continual enhancement and differentiation in the digital space. CashPro® is Bank of America’s flagship GTS platform for clients ranging from business banking to commercial to large and potentially global corporates. 

This Director level CashPro Product Manager will focus on opportunities to expand client-led servicing experiences - this will require new and improved processes and an innovative mindset, including a customer-centric focus and intuitive design within an Agile development framework.

Core functions and requirements for the CashPro Product Manager role:

  • Understand design thinking, use it to gain a deep appreciation of client needs, and generate new ideas to simplify complex processes and deliver an empowered user experience with “in the moment” interactive, intelligent guidance.
  • Have a passion for designing intuitive and cutting-edge solutions in partnership with clients; be excited about the digital revolution and help drive the transformation of the banking experience.
  • Enjoy building relationships with senior leadership across GTS CashPro product management, GTS core product management and GTS sales teams to influence strategic roadmaps for the delivery of best-in-class solutions.
  • Join forces with Servicing colleagues focused on operational excellence to understand drivers of client service interactions, dig into existing workflows to find pain points and expand CashPro capabilities related to simple inquiries.
  • Regularly engage with technology in Agile planning and product showcases to confirm delivery against expectations and standards.
  • Ensure client, servicing, and operational readiness for new product delivery and drive “go to market” messaging to promote new capabilities and drive client adoption

Required Skills:

  • Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds
  • Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and our communities
  • Seeking teammates with out‐of‐the box ideas and solutions, who embrace change with a future‐forward mindset, and are looking to challenge the status quo
  • Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick‐thinking, flexible and always learning and sharing knowledge
  • 8+ years product management experience in with treasury services and/or banking knowledge and experience
  • Experience defining product strategy, leveraging KPIs to drive product design, and engagement in Agile product development
  • Undergraduate degree required. Minimum: BS or BA degree

Desired Skills:

  • Knowledge of Treasury Management and digital channels solutions

Job Band:

H4

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The success of Bank of America and Global Transaction Services (GTS) is dependent on the continual enhancement and differentiation in the digital space. CashPro® is Bank of America’s flagship GTS platform for clients ranging from business banking to commercial to large and potentially global corporates. 

This Director level CashPro Product Manager will focus on opportunities to expand client-led servicing experiences - this will require new and improved processes and an innovative mindset, including a customer-centric focus and intuitive design within an Agile development framework.

Core functions and requirements for the CashPro Product Manager role:

  • Understand design thinking, use it to gain a deep appreciation of client needs, and generate new ideas to simplify complex processes and deliver an empowered user experience with “in the moment” interactive, intelligent guidance.
  • Have a passion for designing intuitive and cutting-edge solutions in partnership with clients; be excited about the digital revolution and help drive the transformation of the banking experience.
  • Enjoy building relationships with senior leadership across GTS CashPro product management, GTS core product management and GTS sales teams to influence strategic roadmaps for the delivery of best-in-class solutions.
  • Join forces with Servicing colleagues focused on operational excellence to understand drivers of client service interactions, dig into existing workflows to find pain points and expand CashPro capabilities related to simple inquiries.
  • Regularly engage with technology in Agile planning and product showcases to confirm delivery against expectations and standards.
  • Ensure client, servicing, and operational readiness for new product delivery and drive “go to market” messaging to promote new capabilities and drive client adoption

Required Skills:

  • Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds
  • Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and our communities
  • Seeking teammates with out‐of‐the box ideas and solutions, who embrace change with a future‐forward mindset, and are looking to challenge the status quo
  • Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick‐thinking, flexible and always learning and sharing knowledge
  • 8+ years product management experience in with treasury services and/or banking knowledge and experience
  • Experience defining product strategy, leveraging KPIs to drive product design, and engagement in Agile product development
  • Undergraduate degree required. Minimum: BS or BA degree

Desired Skills:

  • Knowledge of Treasury Management and digital channels solutions

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21066777

Band: H4

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Veronica Furillo

Referral Bonus:

0