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Analyst II - Technology (Tech Business Analyst)

Charlotte, North Carolina;

Job Description:

On point for capturing and refining business and/or system requirements (based on specialization). Other responsibilities include:

  • Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team.

  • Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software).

  • Performs Cost/Benefit Analysis to align the technology to business strategy.

  • Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests.

  • Determines the impact of modifications and enhancements on the application.

  • Acts as the product(s) subject matter expert to support scope and requirement decisions.

  • Ensures changes to the application are compliant with bank standards and policies.

  • Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs.

  • Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications.

  • Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes.

  • Creates, maintains and presents training materials for end-users.

Required Skills/ Experience:

  • Possess a working knowledge of the business and/or technical domain such as data science, mobile engineering, payments technology, and e-commerce technology.

  • Great analytical and problem solving skills.

  • Ability to deep dive into complex details and resolve issues. 

  • Excellent written & oral communication skills.

  • Ability to prioritize, adjust, and push for completion of multiple tasks in a fast paced organization.

  • Ability to take initiative, use good judgment, and raise sense of urgency when escalating issues.

  • Strong knowledge of SDLC.

  • Ideally will have 1or more years experience with large scale enterprise technology projects involving several technology teams and project stakeholders.

  • Experience with QA Engineering/ Testing a plus.

  • Knowledge of coding languages such as Java, JavaScript, and .Net helpful but not required.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

On point for capturing and refining business and/or system requirements (based on specialization). Other responsibilities include:

  • Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team.

  • Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software).

  • Performs Cost/Benefit Analysis to align the technology to business strategy.

  • Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests.

  • Determines the impact of modifications and enhancements on the application.

  • Acts as the product(s) subject matter expert to support scope and requirement decisions.

  • Ensures changes to the application are compliant with bank standards and policies.

  • Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs.

  • Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications.

  • Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes.

  • Creates, maintains and presents training materials for end-users.

Required Skills/ Experience:

  • Possess a working knowledge of the business and/or technical domain such as data science, mobile engineering, payments technology, and e-commerce technology.

  • Great analytical and problem solving skills.

  • Ability to deep dive into complex details and resolve issues. 

  • Excellent written & oral communication skills.

  • Ability to prioritize, adjust, and push for completion of multiple tasks in a fast paced organization.

  • Ability to take initiative, use good judgment, and raise sense of urgency when escalating issues.

  • Strong knowledge of SDLC.

  • Ideally will have 1or more years experience with large scale enterprise technology projects involving several technology teams and project stakeholders.

  • Experience with QA Engineering/ Testing a plus.

  • Knowledge of coding languages such as Java, JavaScript, and .Net helpful but not required.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21066371

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Hoy Greene

Referral Bonus:

0