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Data Center Services QA, Security, & Reporting Analyst

Chester, , United Kingdom

Job Description:

Job Title: Data Centre Services QA, Security & Reporting Analyst

Corporate Title: Assistant Vice President

Location: Chester

Role Description:

Responsible for components of analytical tasks and activities. Establishes input/output processes and working parameters for data gathering, reporting and coordination of responses. Viewed as a technology subject matter expert in Laws, Rules and Regulations in the Data Centre area; will be required to converse and present outputs to  differing audiences including technical, managerial, business executives, and/or vendors. Will be expected to work within a virtual global Data Centre Services team to drive through value added additions to the internal risk tools that exist in the Data Centre Services area. Will be expected to work with Data Centre Services team, Corporate Workplace, Corporate Security and Co-location Vendors aligning enterprise direction into our standards that sit within the Infrastructure Management Policy. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results

Responsibilities of the team members include:

  • Accountable for producing and validating Monthly and Quarterly metrics within scorecards and control grids
  • Hosting Locations Governance and Quality Control
  • Annual Execution of Facility and Proximity Risk Assessments
  • Annual Refresh of Data Centre Services Standards and Procedures
  • Working with various Teams including Vendor Management, Corporate Security and Corporate Workplace and Co-location Vendors
  • Ensuring Laws Rules and Regulations are being adhered to
  • Site Visits for Quality Assurance Purposes
  • Disk security database and technology waste collection requests
  • Data Center Risk Oversight Forum Presentations
  • Yearly / Quarterly Attestations (SOX, SSAE18)
  • Internal and External Audit evidence
  • Risk Action Steps evidence (SIAI / AIAI)
  • Quality Assurance and Reporting

The Team:

The Data Center Services team is looking for a person that will be part of a small EMEA Team and will be working with the Global Data Centre Teams on Audits, risk assessments, quality assurance tasks, operational documentation, information gathering and generating metrics. The role may involve travelling and will require the ability to work alone and within a team environment. It is preferential to have a base understanding of the Data Centre operational practices.

Core Skills:

  • Experience in Data Centre and/or critical facilities infrastructure
  • Risk Management Experience
  • Strong attention to detail, confident enough to raise questions and escalate when necessary
  • Competent working with spreadsheets
  • Strong written and verbal communication
  • Strong risk mindset with process and controls background
  • Capable of identifying where inefficiencies exist and simplify complexity of the workflows
  • Very strong time management skills and adaptability to address shifting priorities and tight deadlines
  • Excellent organizational skills, able to manage multiple work streams simultaneously and respond to rapidly changing demands
  • Communicate and interface effectively with all levels of staff, management and Vendors
  • Ability to drive cross-divisional coordination and communication, influence and negotiate
  • Working knowledge of general bank policies, programs, and procedures

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Job Band:

H5

Shift: 

Hours Per Week:

35

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Title: Data Centre Services QA, Security & Reporting Analyst

Corporate Title: Assistant Vice President

Location: Chester

Role Description:

Responsible for components of analytical tasks and activities. Establishes input/output processes and working parameters for data gathering, reporting and coordination of responses. Viewed as a technology subject matter expert in Laws, Rules and Regulations in the Data Centre area; will be required to converse and present outputs to  differing audiences including technical, managerial, business executives, and/or vendors. Will be expected to work within a virtual global Data Centre Services team to drive through value added additions to the internal risk tools that exist in the Data Centre Services area. Will be expected to work with Data Centre Services team, Corporate Workplace, Corporate Security and Co-location Vendors aligning enterprise direction into our standards that sit within the Infrastructure Management Policy. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results

Responsibilities of the team members include:

  • Accountable for producing and validating Monthly and Quarterly metrics within scorecards and control grids
  • Hosting Locations Governance and Quality Control
  • Annual Execution of Facility and Proximity Risk Assessments
  • Annual Refresh of Data Centre Services Standards and Procedures
  • Working with various Teams including Vendor Management, Corporate Security and Corporate Workplace and Co-location Vendors
  • Ensuring Laws Rules and Regulations are being adhered to
  • Site Visits for Quality Assurance Purposes
  • Disk security database and technology waste collection requests
  • Data Center Risk Oversight Forum Presentations
  • Yearly / Quarterly Attestations (SOX, SSAE18)
  • Internal and External Audit evidence
  • Risk Action Steps evidence (SIAI / AIAI)
  • Quality Assurance and Reporting

The Team:

The Data Center Services team is looking for a person that will be part of a small EMEA Team and will be working with the Global Data Centre Teams on Audits, risk assessments, quality assurance tasks, operational documentation, information gathering and generating metrics. The role may involve travelling and will require the ability to work alone and within a team environment. It is preferential to have a base understanding of the Data Centre operational practices.

Core Skills:

  • Experience in Data Centre and/or critical facilities infrastructure
  • Risk Management Experience
  • Strong attention to detail, confident enough to raise questions and escalate when necessary
  • Competent working with spreadsheets
  • Strong written and verbal communication
  • Strong risk mindset with process and controls background
  • Capable of identifying where inefficiencies exist and simplify complexity of the workflows
  • Very strong time management skills and adaptability to address shifting priorities and tight deadlines
  • Excellent organizational skills, able to manage multiple work streams simultaneously and respond to rapidly changing demands
  • Communicate and interface effectively with all levels of staff, management and Vendors
  • Ability to drive cross-divisional coordination and communication, influence and negotiate
  • Working knowledge of general bank policies, programs, and procedures

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time

JR-21066003

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

James Bannerman

Referral Bonus:

0

Street Address

Primary Location:
Chester Business Park, Chester, CH4 9FB