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Operations Project Manager - UAT Testing

Charlotte, North Carolina;

Job Description:

Line of Business Description: This role is in support of User Acceptance Testing (UAT) for the Mortgage and Vehicle Servicing Operations (MVSO) organization. Responsibilities include, but are not limited to:

•                End to End testing for medium to large complex/highly visible software solutions . Role requires associate to

•                Develop UAT testing strategies/plans and require influencing partner to drive outcomes.

•                Defines project testing scope to others outside of operations that may become involved in or impacted by the project.

•                Work closely with partners (line of business, technology, project managers etc.) to ensure requirements are translated accurately into robust test  plans/scripts/Data that support the project needs.

•                Leads UAT testing execution with LOB testing partners for both UAT and Production Validation (PIV) for all releases, including defect management and status reporting.

•                May be required to support more than one initiative simultaneously while coordinating projects large or small requiring creative solutions under compressed timelines.

•                Escalate issues that are not being resolved on a timely basis or not meeting SLA standards

Required Skills/Experience:

  • 3+ years of Project Management experience with emphasis on User Testing preferred
  • Experience with Agile methodology- Well versed in using HP Application Lifecycle Management/Rally/JIRA as a testing tool highly desired
  • Analytical and strong excel user (Pivot/Macros/Graphs)
  • Ability to lead and manage multiple projects and initiatives
  • Ability to lead assessments for process improvements to improve testing Ability to communicate with different audiences (across and up the organization)- verbal and written skills
  • Able to create executive presentations (PowerPoint)
  • Must be able to work independently and is not afraid to make a decision and act on it
  • Demonstrates commitment to excellence by anticipating needs, identifying and mitigating risks and minimizing potential problems
  • Decision made with logic, facts and context. Demonstrates ability to make decisions, adapt to change and recommend creative solutions
  • Doesn’t wait for direction, sets the direction and creates empowerment; fosters discovery and launch new ideas
  • Must be able to work independently and is not afraid to make a decision and act on it
  • Analytical skills; complex problem solving skills; ability to lead “horizontally”; self-motivated

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Line of Business Description: This role is in support of User Acceptance Testing (UAT) for the Mortgage and Vehicle Servicing Operations (MVSO) organization. Responsibilities include, but are not limited to:

•                End to End testing for medium to large complex/highly visible software solutions . Role requires associate to

•                Develop UAT testing strategies/plans and require influencing partner to drive outcomes.

•                Defines project testing scope to others outside of operations that may become involved in or impacted by the project.

•                Work closely with partners (line of business, technology, project managers etc.) to ensure requirements are translated accurately into robust test  plans/scripts/Data that support the project needs.

•                Leads UAT testing execution with LOB testing partners for both UAT and Production Validation (PIV) for all releases, including defect management and status reporting.

•                May be required to support more than one initiative simultaneously while coordinating projects large or small requiring creative solutions under compressed timelines.

•                Escalate issues that are not being resolved on a timely basis or not meeting SLA standards

Required Skills/Experience:

  • 3+ years of Project Management experience with emphasis on User Testing preferred
  • Experience with Agile methodology- Well versed in using HP Application Lifecycle Management/Rally/JIRA as a testing tool highly desired
  • Analytical and strong excel user (Pivot/Macros/Graphs)
  • Ability to lead and manage multiple projects and initiatives
  • Ability to lead assessments for process improvements to improve testing Ability to communicate with different audiences (across and up the organization)- verbal and written skills
  • Able to create executive presentations (PowerPoint)
  • Must be able to work independently and is not afraid to make a decision and act on it
  • Demonstrates commitment to excellence by anticipating needs, identifying and mitigating risks and minimizing potential problems
  • Decision made with logic, facts and context. Demonstrates ability to make decisions, adapt to change and recommend creative solutions
  • Doesn’t wait for direction, sets the direction and creates empowerment; fosters discovery and launch new ideas
  • Must be able to work independently and is not afraid to make a decision and act on it
  • Analytical skills; complex problem solving skills; ability to lead “horizontally”; self-motivated

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21064768

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Kerry Lucas

Referral Bonus:

0