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Fulfillment Support Team Leader – Merrill and Employee Closing Team

Plano, Texas

Job Description:

Primary contact who is responsible for all loan Closing activities within a designated market. Responsible for a team of associates. Connects people to team goals that are aligned with the goals of the company. Eliminates roadblocks to achieving goals. Makes associates aware of how their work fits into larger processes that impact our customers. Make the associates and customers central to how success is measured. Ability to manage at a high level of detail while maintaining awareness of overall process and team results. Interacts in a range of roles, is comfortable being a follower, leader or teammate as the occasion demands. Uses learning experiences as opportunities to learn for the future. Drives process improvement. Adapts quickly to new demands and challenges. Works with Credit Policy, Compliance, Legal and Direct Lending.

Required Skills:
Minimum 2 years managerial skills and extensive mortgage background. Strong Time management and organizational skills.
5+ years of mortgage closing experience.
Proven ability to simultaneously manage a variety of business functions.
Self-Motivated
Teamwork and Customer Service skills are a MUST
Ability to prioritize multiple competing tasks. Flexibility to work extended hours during heavy workload periods
Proficiency in Excel, Word, PowerPoint

Desired Skills:
Bilingual-Spanish preferred but not required
iFulfill experience is desired.
Working knowledge of First Mortgage Policy & Procedure
3+ years managing in the industry is preferable

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Primary contact who is responsible for all loan Closing activities within a designated market. Responsible for a team of associates. Connects people to team goals that are aligned with the goals of the company. Eliminates roadblocks to achieving goals. Makes associates aware of how their work fits into larger processes that impact our customers. Make the associates and customers central to how success is measured. Ability to manage at a high level of detail while maintaining awareness of overall process and team results. Interacts in a range of roles, is comfortable being a follower, leader or teammate as the occasion demands. Uses learning experiences as opportunities to learn for the future. Drives process improvement. Adapts quickly to new demands and challenges. Works with Credit Policy, Compliance, Legal and Direct Lending.

Required Skills:
Minimum 2 years managerial skills and extensive mortgage background. Strong Time management and organizational skills.
5+ years of mortgage closing experience.
Proven ability to simultaneously manage a variety of business functions.
Self-Motivated
Teamwork and Customer Service skills are a MUST
Ability to prioritize multiple competing tasks. Flexibility to work extended hours during heavy workload periods
Proficiency in Excel, Word, PowerPoint

Desired Skills:
Bilingual-Spanish preferred but not required
iFulfill experience is desired.
Working knowledge of First Mortgage Policy & Procedure
3+ years managing in the industry is preferable

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21063739

Band: H5

Manages People: Yes

Travel: No

Manager:

Talent Acquisition Contact:

Robert Foster

Referral Bonus:

0

Street Address

Primary Location:
7105 CORPORATE DR, TX, Plano, 75024