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Customer Segment Consultant I

Seattle, Washington;

Job Description:

This position can be filled anywhere in the United States

Accountable for design, analysis, execution and ongoing sustained support for programs & initiatives within the Business Integration & Optimization organization for one of the Customer Segments (i.e. Retail, Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals. Accountable for reporting support, coordination, analysis and communications.

Responsible for design & development of enhanced reporting & analysis capability and infrastructure supporting the Consumer Banking & Investments organization.  Develop new tools to simplify and streamline field leaders daily processes.  Provide key performance indicators with variance to targets to senior leadership within Consumer Banking & Investments channel to drive relationship deepening programs and execution with a customer centric approach.  Design, build and develop weekly, monthly & quarterly BAU and Ad-Hoc reporting & analysis solutions.

Required Skills:

  • Advanced Excel knowledge (design, build & maintain PowerQuery solutions; develop complex XLS based solutions to support BAU and ad-hoc executive reporting needs)
  • Advanced SharePoint design knowledge (create & support complex collaboration solutions)
  • Motivated teammate with the ability to clearly communicate across business lines
  • Manage multiple requests at once, extremely detail oriented
  • Engage with team members in highly collaborative environment
  • Focus on consistently meeting deadlines with highly accurate output

Desired Skills:

  • Create JavaScript based solutions
  • MicroStrategy Desktop data exploration & analysis
  • Tableau Desktop data exploration & analysis
  • SQL knowledge (intermediate skills utilizing SQL data mining tools)

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

This position can be filled anywhere in the United States

Accountable for design, analysis, execution and ongoing sustained support for programs & initiatives within the Business Integration & Optimization organization for one of the Customer Segments (i.e. Retail, Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals. Accountable for reporting support, coordination, analysis and communications.

Responsible for design & development of enhanced reporting & analysis capability and infrastructure supporting the Consumer Banking & Investments organization.  Develop new tools to simplify and streamline field leaders daily processes.  Provide key performance indicators with variance to targets to senior leadership within Consumer Banking & Investments channel to drive relationship deepening programs and execution with a customer centric approach.  Design, build and develop weekly, monthly & quarterly BAU and Ad-Hoc reporting & analysis solutions.

Required Skills:

  • Advanced Excel knowledge (design, build & maintain PowerQuery solutions; develop complex XLS based solutions to support BAU and ad-hoc executive reporting needs)
  • Advanced SharePoint design knowledge (create & support complex collaboration solutions)
  • Motivated teammate with the ability to clearly communicate across business lines
  • Manage multiple requests at once, extremely detail oriented
  • Engage with team members in highly collaborative environment
  • Focus on consistently meeting deadlines with highly accurate output

Desired Skills:

  • Create JavaScript based solutions
  • MicroStrategy Desktop data exploration & analysis
  • Tableau Desktop data exploration & analysis
  • SQL knowledge (intermediate skills utilizing SQL data mining tools)

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21063255

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Shawna Aguilar

Referral Bonus:

0