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Sr. Product Manager - Home Loans

Charlotte, North Carolina;

Job Description:

The Home Loans Product team is responsible for the end-to-end product management of Mortgage and Home Equity solutions across all channels at Bank of America.

This role is for a seasoned change agent who has demonstrated strong thought leadership in their past experiences and is capable of being a versatile professional who can adapt quickly and capably to a changing business environment.

The Sr. Product Manager Key Responsibilities Include:

  • Individual contributor will include developing strategies to support the growth objectives of the business segment.
  • Establish opportunities to positively impact the product P&L and deploy initiatives that improve the appeal and competitiveness of the solution(s).
  • Work efforts will be guided by objective and informed due diligence, including the evaluation of client feedback, associate voice, and competitor and market trends. The collection and analysis of external and internal data will serve to inform the associates' actionable and impactful efforts.
  • This role will require strong partnership development skills, fostering positive working relationships with other Front Line Units such as Digital, Sales, Marketing, Fufillment, and Servicing, as well as Second Line Units such as Risk, Legal and Compliance.
  • Role will have accountability over the client experience, including satisfaction levels, complaint themes and understanding partner resolutions for issues, risks and escalations.

Required Skills:

  • Adaptable business professional
  • Strong business acumen
  • Strategic formulation skills
  • Proven ability to develop, design and deploy complex initiatives (deploying across multiple channels, impacting multiple audiences), including development of compelling cases for change/business justifications
  • Strong organizational skills
  • Ability to ensure coordination, connectivity, and measurement discipline
  • Ability to collaborate, manage, and expand relationships across the organization
  • Ability to influence, negotiate, and drive to results
  • Strong understanding of Risk Framework, shows attention to detail and responds quickly and effectively to issue/risk identification and mitigation
  • Ability to work independently and prioritize work to meet deadlines/milestones

Desired Skills:

  • Excellent oral, written, and presentation communication skills
  • Product Management experience
  • Knowledge of mortgage and home equity products
  • Financial services experience

Job Band:

H4

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The Home Loans Product team is responsible for the end-to-end product management of Mortgage and Home Equity solutions across all channels at Bank of America.

This role is for a seasoned change agent who has demonstrated strong thought leadership in their past experiences and is capable of being a versatile professional who can adapt quickly and capably to a changing business environment.

The Sr. Product Manager Key Responsibilities Include:

  • Individual contributor will include developing strategies to support the growth objectives of the business segment.
  • Establish opportunities to positively impact the product P&L and deploy initiatives that improve the appeal and competitiveness of the solution(s).
  • Work efforts will be guided by objective and informed due diligence, including the evaluation of client feedback, associate voice, and competitor and market trends. The collection and analysis of external and internal data will serve to inform the associates' actionable and impactful efforts.
  • This role will require strong partnership development skills, fostering positive working relationships with other Front Line Units such as Digital, Sales, Marketing, Fufillment, and Servicing, as well as Second Line Units such as Risk, Legal and Compliance.
  • Role will have accountability over the client experience, including satisfaction levels, complaint themes and understanding partner resolutions for issues, risks and escalations.

Required Skills:

  • Adaptable business professional
  • Strong business acumen
  • Strategic formulation skills
  • Proven ability to develop, design and deploy complex initiatives (deploying across multiple channels, impacting multiple audiences), including development of compelling cases for change/business justifications
  • Strong organizational skills
  • Ability to ensure coordination, connectivity, and measurement discipline
  • Ability to collaborate, manage, and expand relationships across the organization
  • Ability to influence, negotiate, and drive to results
  • Strong understanding of Risk Framework, shows attention to detail and responds quickly and effectively to issue/risk identification and mitigation
  • Ability to work independently and prioritize work to meet deadlines/milestones

Desired Skills:

  • Excellent oral, written, and presentation communication skills
  • Product Management experience
  • Knowledge of mortgage and home equity products
  • Financial services experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21063200

Band: H4

Manages People: No

Travel: Yes, 10% of the time

Manager:

Talent Acquisition Contact:

Sheri Bryk

Referral Bonus:

0