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Sr Business Control Specialist

Charlotte, North Carolina

Job Description:

Organization Overview:

As part of GT&O Chief Operating Office, the GT&O Resiliency & Business Continuity (GRBC) team drives consistent, end to end unified business processes across GT&O for resiliency and business continuity. The GBRC team directly impacts the firm’s ability to achieve and sustain technology resiliency and recovery across GT&O ensuring effective coordination of testing, exercise and live events. In partnership with the Enterprise Global Operational Continuity & Resiliency (GOC&R) team, GRBC performs standard functions to develop plans, tests and responses in preparation for an actual technical disruption event.

Role Responsibilities:

The Business Continuity Consultant role is part of the Testing Operations Team. This team evaluates the company’s ability to recover normal technical operations after a business continuity event through recovery testing and failover to disaster recovery. The team provides guidance to internal and external stakeholders on current resiliency performance and opportunities to improve the Technical Business Continuity Program. This individual will be responsible for researching, implementing, and supporting business continuity technology recovery plan processes in regard to BC testing and be a strategic leader in the space. Demonstrates broad and deep business and/or technical acumen to recommend and implement solutions that protect the bank's assets. Provides business continuity subject matter consulting support in audit and regulatory matters, as needed. Is clearly recognized as a subject matter expert by peers. Works with project teams to facilitate and execute the scope and deliverables, especially any MRA-related initiatives. They will serve as spokesperson with other technology or business groups and primary contact with key Lines of Business executives supported. Act as lead contributor or project manager for business continuity initiatives and ongoing process activities (plan development, testing, event management and progress reporting/measurement). Provide business continuity subject matter consulting support in audit and regulatory matters, as needed. Is clearly recognized as a subject matter expert by peers. Works with project teams to improve the corporate business continuity program.

Required Skills

  • 3-5 years of technology experience with business continuity and resiliency
  • Experience with creation and implementation of new team operational model
  • Experience working with application and database changes, business requirements documentation Understanding of processes and controls
  • Ability to define and operationalize key responsibilities

Desired skills

  • Strong meeting facilitation skills
  • Project management experience
  • Presentation skills
  • Excellent communication and relationship management skills
  • Ability to work independently and with the team, self-motivated
  • Application of business continuity across broad scopes of business portfolios Leadership Competencies Risk Management
  • Strong risk mindset with process and controls background
  • Actively debate and escalate issues and concerns

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Organization Overview:

As part of GT&O Chief Operating Office, the GT&O Resiliency & Business Continuity (GRBC) team drives consistent, end to end unified business processes across GT&O for resiliency and business continuity. The GBRC team directly impacts the firm’s ability to achieve and sustain technology resiliency and recovery across GT&O ensuring effective coordination of testing, exercise and live events. In partnership with the Enterprise Global Operational Continuity & Resiliency (GOC&R) team, GRBC performs standard functions to develop plans, tests and responses in preparation for an actual technical disruption event.

Role Responsibilities:

The Business Continuity Consultant role is part of the Testing Operations Team. This team evaluates the company’s ability to recover normal technical operations after a business continuity event through recovery testing and failover to disaster recovery. The team provides guidance to internal and external stakeholders on current resiliency performance and opportunities to improve the Technical Business Continuity Program. This individual will be responsible for researching, implementing, and supporting business continuity technology recovery plan processes in regard to BC testing and be a strategic leader in the space. Demonstrates broad and deep business and/or technical acumen to recommend and implement solutions that protect the bank's assets. Provides business continuity subject matter consulting support in audit and regulatory matters, as needed. Is clearly recognized as a subject matter expert by peers. Works with project teams to facilitate and execute the scope and deliverables, especially any MRA-related initiatives. They will serve as spokesperson with other technology or business groups and primary contact with key Lines of Business executives supported. Act as lead contributor or project manager for business continuity initiatives and ongoing process activities (plan development, testing, event management and progress reporting/measurement). Provide business continuity subject matter consulting support in audit and regulatory matters, as needed. Is clearly recognized as a subject matter expert by peers. Works with project teams to improve the corporate business continuity program.

Required Skills

  • 3-5 years of technology experience with business continuity and resiliency
  • Experience with creation and implementation of new team operational model
  • Experience working with application and database changes, business requirements documentation Understanding of processes and controls
  • Ability to define and operationalize key responsibilities

Desired skills

  • Strong meeting facilitation skills
  • Project management experience
  • Presentation skills
  • Excellent communication and relationship management skills
  • Ability to work independently and with the team, self-motivated
  • Application of business continuity across broad scopes of business portfolios Leadership Competencies Risk Management
  • Strong risk mindset with process and controls background
  • Actively debate and escalate issues and concerns

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21062542

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Tammy Horton

Referral Bonus:

0

Street Address

Primary Location:
150 N COLLEGE ST, NC, Charlotte, 28255