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RDS Operations Analyst

Charlotte, North Carolina

Job Description:

Who we are
The Global Banking and Market (GBAM) Operations group is a centralized operations team supporting Global Markets, Global Wealth Investment Banking, Corporate Treasury, and Corporate Investments lines of business. GBAM Operations provides operational support to our clients and business partners day to day in the processing and settling of transactions through trade capture, allocating, confirming, and clearing trades. By maintaining a sound and structured control environment, GBAM Operations minimizes financial, reputational, and operational risks from occurring during the settlement of over $1 trillion in cash and securities each day.  
Global Reference Data Services (RDS) is an organization within GBAM Operations that manages the creation and maintenance of account level reference data, including standing settlement instructions, to facilitate the processing and settlement of trades across all global market product classifications.  In addition the team receives, digitizes and reports on account level documentation in order to meet firm and client regulatory requirements. 

What you’ll do
The RDS operations analyst plays a fundamental and influential role in delivering process control and efficiency enhancements, enabling the team more time to focus on the client. In addition, the individual serves as a leader and escalation contact for the team. You will join a close-knit and industrious group of professionals where you will soon begin impacting the business and our clients by:
• Developing deep product and operational knowledge of account onboarding and maintenance across multiple products and jurisdictions within global markets for institutional clients
• Researching and resolving key business and risk problems while partnering with front office, operations, and technology business partners
• Engaging in cross-team collaboration and gaining exposure to diverse product lines
• Building and maintaining strong relationships with internal and external business partners in the US, UK, and Asia
• Exploring methods to enhance processes, further reduce risks, and boost client satisfaction

Who we’re looking for
GBAM Operations recruits highly motivated individuals who can help the firm and its clients facilitate business.  Professionals in Operations come from various academic and professional backgrounds and display the following qualities and attributes:
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

What sets you apart?
• Intellectual curiosity, passion, and self-motivation
• Excellent time management and prioritization skills, with ability to meet tight deadlines
• Strong sense of teamwork and collaboration
• Risk management awareness
• Critical thinking, creativity, and problem solving skills
• Highest degree of integrity / ethical standards and sound judgment
• Commitment to delivering excellence
• Excellent verbal and written communication skills with ability to communicate with various stakeholders at senior levels

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Who we are
The Global Banking and Market (GBAM) Operations group is a centralized operations team supporting Global Markets, Global Wealth Investment Banking, Corporate Treasury, and Corporate Investments lines of business. GBAM Operations provides operational support to our clients and business partners day to day in the processing and settling of transactions through trade capture, allocating, confirming, and clearing trades. By maintaining a sound and structured control environment, GBAM Operations minimizes financial, reputational, and operational risks from occurring during the settlement of over $1 trillion in cash and securities each day.  
Global Reference Data Services (RDS) is an organization within GBAM Operations that manages the creation and maintenance of account level reference data, including standing settlement instructions, to facilitate the processing and settlement of trades across all global market product classifications.  In addition the team receives, digitizes and reports on account level documentation in order to meet firm and client regulatory requirements. 

What you’ll do
The RDS operations analyst plays a fundamental and influential role in delivering process control and efficiency enhancements, enabling the team more time to focus on the client. In addition, the individual serves as a leader and escalation contact for the team. You will join a close-knit and industrious group of professionals where you will soon begin impacting the business and our clients by:
• Developing deep product and operational knowledge of account onboarding and maintenance across multiple products and jurisdictions within global markets for institutional clients
• Researching and resolving key business and risk problems while partnering with front office, operations, and technology business partners
• Engaging in cross-team collaboration and gaining exposure to diverse product lines
• Building and maintaining strong relationships with internal and external business partners in the US, UK, and Asia
• Exploring methods to enhance processes, further reduce risks, and boost client satisfaction

Who we’re looking for
GBAM Operations recruits highly motivated individuals who can help the firm and its clients facilitate business.  Professionals in Operations come from various academic and professional backgrounds and display the following qualities and attributes:
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

What sets you apart?
• Intellectual curiosity, passion, and self-motivation
• Excellent time management and prioritization skills, with ability to meet tight deadlines
• Strong sense of teamwork and collaboration
• Risk management awareness
• Critical thinking, creativity, and problem solving skills
• Highest degree of integrity / ethical standards and sound judgment
• Commitment to delivering excellence
• Excellent verbal and written communication skills with ability to communicate with various stakeholders at senior levels

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21061837

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Kimberly Ravlich

Referral Bonus:

0

Street Address

Primary Location:
200 N College St, NC, Charlotte, 28255