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Software Engineer III - .NET

Addison, Texas;

Job Description:

Position Summary

This position is for a production support technical lead role for a portfolio of applications. The resource will provide leadership for the team and will also be the technical SME for the various applications with a hands-on role on the day to day support needs. Interfaces with business and development partners on initiatives and business priorities. Production support role activities include application defect analysis, incident management, operational readiness, application monitoring and post-change validations. Actively participates in incident triages and root cause investigations. Manages routine deliverables for the assigned application portfolio. Gather requirements and provide end-to-end design guidance, oversight and problem management, interact with senior leaders, Business and technology groups. Provides oversight of design and implementation reviews during the lifecycle of a project for initiatives before production implementation to ensure Operational Readiness.

Required Skills

  • Bachelor's Degree in Computer Science/related field or equivalent working experience.

  • Proven lead developer with over 7-10+ years’ experience.

  • Experience in prioritizing workload, managing team deliverables.

  • Individual must has experience working in a high pressure, fast paced 'Global' environment providing daily support to multiple competing priorities. Possess the ability to shift priorities on-demand.

  • Strong knowledge / experience in the following: .NET web framework, proficient understanding of C#, object-oriented programming, writing reusable libraries, various design and architectural patterns, MS SQL Server database/scripting, and code versioning tools.

  • Experience with Microsoft SQL stored procedures.

  • Basic knowledge of infrastructure to aid in troubleshooting. (servers, network connectivity, file transmissions)

  • Microsoft products:  Outlook and Excel.

  • Inbound and Outbound Integration via Web Services, Middleware and other interfaces.

  • Experience in Build & CI pipeline management tools - Ability to conceptualize, design and execute a customized end-to-end CI/CD pipeline and workflow solution.

  • Experience with recognized Agile project management tools Rally, JIRA etc.

  • Excellent verbal and written communication skills.

  • Able to communicate effectively with audience of varying degrees of technical expertise.

  • Exposure to all the phases of the project development.

  • Should have implementation experience in Web based applications with integrations with multiple technologies.

  • Ability to come up with alternate solutions when product challenges are met.

  • Role requires overcoming obstacles through collaboration, research/ testing and communication with ability to negotiate solutions.

Desired Skills

  • Ability to provide estimates/sizing for high level requirements.

  • L3 Break fix, Disaster recovery, and Triage of application issues.

  • Proven solid application development management experience with resources aligned across multiple Agile teams.

  • Should work with minimum supervision and limited direction, following the best practices. Ability to work independently and as part of a team.

  • Interacts efficiently with internal contacts/teams to drive through the solution and solve problems.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Position Summary

This position is for a production support technical lead role for a portfolio of applications. The resource will provide leadership for the team and will also be the technical SME for the various applications with a hands-on role on the day to day support needs. Interfaces with business and development partners on initiatives and business priorities. Production support role activities include application defect analysis, incident management, operational readiness, application monitoring and post-change validations. Actively participates in incident triages and root cause investigations. Manages routine deliverables for the assigned application portfolio. Gather requirements and provide end-to-end design guidance, oversight and problem management, interact with senior leaders, Business and technology groups. Provides oversight of design and implementation reviews during the lifecycle of a project for initiatives before production implementation to ensure Operational Readiness.

Required Skills

  • Bachelor's Degree in Computer Science/related field or equivalent working experience.

  • Proven lead developer with over 7-10+ years’ experience.

  • Experience in prioritizing workload, managing team deliverables.

  • Individual must has experience working in a high pressure, fast paced 'Global' environment providing daily support to multiple competing priorities. Possess the ability to shift priorities on-demand.

  • Strong knowledge / experience in the following: .NET web framework, proficient understanding of C#, object-oriented programming, writing reusable libraries, various design and architectural patterns, MS SQL Server database/scripting, and code versioning tools.

  • Experience with Microsoft SQL stored procedures.

  • Basic knowledge of infrastructure to aid in troubleshooting. (servers, network connectivity, file transmissions)

  • Microsoft products:  Outlook and Excel.

  • Inbound and Outbound Integration via Web Services, Middleware and other interfaces.

  • Experience in Build & CI pipeline management tools - Ability to conceptualize, design and execute a customized end-to-end CI/CD pipeline and workflow solution.

  • Experience with recognized Agile project management tools Rally, JIRA etc.

  • Excellent verbal and written communication skills.

  • Able to communicate effectively with audience of varying degrees of technical expertise.

  • Exposure to all the phases of the project development.

  • Should have implementation experience in Web based applications with integrations with multiple technologies.

  • Ability to come up with alternate solutions when product challenges are met.

  • Role requires overcoming obstacles through collaboration, research/ testing and communication with ability to negotiate solutions.

Desired Skills

  • Ability to provide estimates/sizing for high level requirements.

  • L3 Break fix, Disaster recovery, and Triage of application issues.

  • Proven solid application development management experience with resources aligned across multiple Agile teams.

  • Should work with minimum supervision and limited direction, following the best practices. Ability to work independently and as part of a team.

  • Interacts efficiently with internal contacts/teams to drive through the solution and solve problems.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21061713

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Jessica Kreiselmaier

Referral Bonus:

0