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Sr. Operations Project Analyst - MVSO - Band 6

Addison, Texas;

Job Description:

MVSO - Breach Operations

Works on various project related activities in an operation department or business unit. Service, support or product fulfillment oriented. Researches and documents organizational reviews, workflow analysis, and management/staff analysis. Responsible for significant contributions to the design and development of project deliverables. Responsible for timely completion of project deliverables. Resolves complex problems based primarily on knowledge of the business, as well as general project guidelines or procedures. Explains and interprets project procedures. Works with team members on all phases of project and may have some leadership responsibility in directing and evaluating the work of more junior analysts. Work may be subject to the review of more senior associates or Manager. Requires a good working knowledge of the operations area. Individuals typically have 3-5 years of experience.

Required Skills:

Strong customer service skills

Ability to manage multiple priorities and multi-task

Strong attention to detail

Self starter with strong initiative

Desired skills:

Previous Bank of America mortgage or technology support experience

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

MVSO - Breach Operations

Works on various project related activities in an operation department or business unit. Service, support or product fulfillment oriented. Researches and documents organizational reviews, workflow analysis, and management/staff analysis. Responsible for significant contributions to the design and development of project deliverables. Responsible for timely completion of project deliverables. Resolves complex problems based primarily on knowledge of the business, as well as general project guidelines or procedures. Explains and interprets project procedures. Works with team members on all phases of project and may have some leadership responsibility in directing and evaluating the work of more junior analysts. Work may be subject to the review of more senior associates or Manager. Requires a good working knowledge of the operations area. Individuals typically have 3-5 years of experience.

Required Skills:

Strong customer service skills

Ability to manage multiple priorities and multi-task

Strong attention to detail

Self starter with strong initiative

Desired skills:

Previous Bank of America mortgage or technology support experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21061560

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Kerry Lucas

Referral Bonus:

0