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Senior Manager

Gurugram, , India

Job Description:

Overview

 

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

 

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

 

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

 

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Enterprise Independent Testing – Tools & Automation is responsible for all the automation aspects of testing process, ensuring quality of data, independent testing of corporate & business level process and regulatory controls by providing seamless access to the appropriate data & platforms required to execute the associated portfolio of tests.

Job Description*

Drive the automation strategy for EIT team and facilitate Test Automation

Drive initiatives within the Analytics process as well as across EIT and lead internal councils like OPEX, Knowledge Sharing etc

Responsibilities

  • Lead a team of 10+ associates
  • Work as a mentor to the team and managers on various business and technical requirements
  • Collaborate with internal teams and external partners to work on delivering various AI/ML solutions to meet business requirements
  • Prepare results, reports and dashboards; present it to senior management/leadership team
  • Ensure team meets expected KPIs
  • Delegate project tasks based on the individual strengths, skill sets and experience levels
  • Manage the development and performance management of the aligned team
  • Validate the current risk and compliance procedures; identify probable gaps and issues
  • Drive remediation plans, for deficiencies identified, to be addressed by concerned stakeholders.
  • Track and report remediation activities for performance metrics
  • Ensure adherence to the SLA’s/metrics – productivity, turn-around time and accuracy
  • Perform risk management to minimize project risks
  • Supporting the delivery lead with few critical responsibilities
  • Connect frequently with the team and respective managers
  • Manage onshore and offshore stakeholders with respect to process level activities
  • Work with India leadership team to manage department level initiatives
  • Ensuring timely resolutions of Queries/clarifications

    Requirements

  • Education: Graduates or Post-Graduates in Computer Science, Software Engineering, Statistics. B. Tech/B.E./B.Sc. (Statistics)/B.C.A./M.C.A/M.Sc.(Statistics)/M.B.A
  • Exp range : 12+ years of experience with financial or banking industry

Foundational skills

  • Experience in either of the scripting tools – Python/R
  • At least 7 years of experience in Statistical Modelling and Machine Learning
  • Strong Business Analysis / Audit/ Risk Modelling skills to review data and derive inferences for management team
  • Significant experience in Project, People and Stakeholder Management
  • Strong work management skills and experience as SME
  • Complete understanding of machine learning concepts, machine learning models and algorithms
  • Strong research, analytic, reasoning and problem-solving skills
  • Excellent verbal and written communication as well as interpersonal skills
  • Proficiency with MS Office suite with strong experience in Excel
  • Ability to rapidly assess and re-prioritize work
  • Able to handle multiple deliverables simultaneously while being flexible and responsive to changing environments
  • Adopt a pragmatic approach and think smart to come up with relevant data science techniques for business challenges
  • Leverage latest methodologies and tools to build analytical solutions/applications
  • Ability to work cross-functionally, and across borders to effectively execute the goals
  • Partner with technical teams to implement developed solutions/applications in production environment
  • Ability to recommend and implement process control improvements
  • Strong customer service focus and time management skills
  • Flexible to shift changes at short notice
  • Work independently
  • Willingness to learn and adapt to changes

  • Desired Skills:

  • Any experience in Operational Risk, Audit or Compliance domain
  • Any experience in SQL is a plus

Work Timings: 12:30 PM to 21:30 PM

Job Location: Gurugram

Job Band:

H6

Shift: 

Hours Per Week:

45

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Overview

 

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

 

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

 

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

 

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Enterprise Independent Testing – Tools & Automation is responsible for all the automation aspects of testing process, ensuring quality of data, independent testing of corporate & business level process and regulatory controls by providing seamless access to the appropriate data & platforms required to execute the associated portfolio of tests.

Job Description*

Drive the automation strategy for EIT team and facilitate Test Automation

Drive initiatives within the Analytics process as well as across EIT and lead internal councils like OPEX, Knowledge Sharing etc

Responsibilities

  • Lead a team of 10+ associates
  • Work as a mentor to the team and managers on various business and technical requirements
  • Collaborate with internal teams and external partners to work on delivering various AI/ML solutions to meet business requirements
  • Prepare results, reports and dashboards; present it to senior management/leadership team
  • Ensure team meets expected KPIs
  • Delegate project tasks based on the individual strengths, skill sets and experience levels
  • Manage the development and performance management of the aligned team
  • Validate the current risk and compliance procedures; identify probable gaps and issues
  • Drive remediation plans, for deficiencies identified, to be addressed by concerned stakeholders.
  • Track and report remediation activities for performance metrics
  • Ensure adherence to the SLA’s/metrics – productivity, turn-around time and accuracy
  • Perform risk management to minimize project risks
  • Supporting the delivery lead with few critical responsibilities
  • Connect frequently with the team and respective managers
  • Manage onshore and offshore stakeholders with respect to process level activities
  • Work with India leadership team to manage department level initiatives
  • Ensuring timely resolutions of Queries/clarifications

    Requirements

  • Education: Graduates or Post-Graduates in Computer Science, Software Engineering, Statistics. B. Tech/B.E./B.Sc. (Statistics)/B.C.A./M.C.A/M.Sc.(Statistics)/M.B.A
  • Exp range : 12+ years of experience with financial or banking industry

Foundational skills

  • Experience in either of the scripting tools – Python/R
  • At least 7 years of experience in Statistical Modelling and Machine Learning
  • Strong Business Analysis / Audit/ Risk Modelling skills to review data and derive inferences for management team
  • Significant experience in Project, People and Stakeholder Management
  • Strong work management skills and experience as SME
  • Complete understanding of machine learning concepts, machine learning models and algorithms
  • Strong research, analytic, reasoning and problem-solving skills
  • Excellent verbal and written communication as well as interpersonal skills
  • Proficiency with MS Office suite with strong experience in Excel
  • Ability to rapidly assess and re-prioritize work
  • Able to handle multiple deliverables simultaneously while being flexible and responsive to changing environments
  • Adopt a pragmatic approach and think smart to come up with relevant data science techniques for business challenges
  • Leverage latest methodologies and tools to build analytical solutions/applications
  • Ability to work cross-functionally, and across borders to effectively execute the goals
  • Partner with technical teams to implement developed solutions/applications in production environment
  • Ability to recommend and implement process control improvements
  • Strong customer service focus and time management skills
  • Flexible to shift changes at short notice
  • Work independently
  • Willingness to learn and adapt to changes

  • Desired Skills:

  • Any experience in Operational Risk, Audit or Compliance domain
  • Any experience in SQL is a plus

Work Timings: 12:30 PM to 21:30 PM

Job Location: Gurugram

Learn more about this role

Full time

JR-21060407

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

Lavia Vaz

Referral Bonus:

0