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Analyst I - Apps Prog

Chennai, , India;

Job Description:

Overview (Bank of America overview, BA Continuum India overview, Business Overview)

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Enterprise TI is engaged in over 800+ applications and across the complete spectrum of Application Development and Production Support. GBAMT’s type of work and services include architecture, design, development, change management, implementation and support using a wide range of technologies. Enterprise TI India team provides extensive support & deployment of these applications by adapting the ITIL processes.

Job Description

The individual will be part of production support team supporting APAC Regulatory Reporting applications and  will responsible for incident management addressing user requests, maintaining the MTTR, fix the issues based on guided procedure, engage/escalate to teams as needed, etc.

Responsibilities

  • Production Support - Responsible for day to day support for APAC Finance regulatory reporting applications
  • Incident Management, Service request, Tasks
  • Issue Triage, timely and effective communication, root cause investigation
  • Plan and Execute Disaster Recovery, ARC test, application health checks, automation/optimization
  • Learn and support multiple applications.
  • Work under minimal supervision and independently

Requirements

Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)

Certifications, If Any: Not Mandatory

Experience Range: 4 – 6 years

Foundational skills:

  • Experience in Oracle PL/SQL

  • Experience in Unix / Linux shell scripting

Desired skills:

  • Knowledge of Informatica PC 10.2 - Optional
  • Experience in Autosys or any other similar Job Scheduling tools
  • Experience working on Axiom

Work Timings: General Shift (11:30 a.m. to 08:30 p.m.)

Job Location: Hyderabad /Mumbai/Chennai/Gurugram/Giftcity

Job Band:

H6

Shift: 

Hours Per Week:

45

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

verview (Bank of America overview, BA Continuum India overview, Business Overview)

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Enterprise TI is engaged in over 800+ applications and across the complete spectrum of Application Development and Production Support. GBAMT’s type of work and services include architecture, design, development, change management, implementation and support using a wide range of technologies. Enterprise TI India team provides extensive support & deployment of these applications by adapting the ITIL processes.

Job Description

The individual will be part of production support team supporting APAC Regulatory Reporting applications and  will responsible for incident management addressing user requests, maintaining the MTTR, fix the issues based on guided procedure, engage/escalate to teams as needed, etc.

Responsibilities

  • Production Support - Responsible for day to day support for APAC Finance regulatory reporting applications
  • Incident Management, Service request, Tasks
  • Issue Triage, timely and effective communication, root cause investigation
  • Plan and Execute Disaster Recovery, ARC test, application health checks, automation/optimization
  • Learn and support multiple applications.
  • Work under minimal supervision and independently

Requirements

Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)

Certifications, If Any: Not Mandatory

Experience Range: 4 – 6 years

Foundational skills:

  • Experience in Oracle PL/SQL

  • Experience in Unix / Linux shell scripting

Desired skills:

  • Knowledge of Informatica PC 10.2 - Optional
  • Experience in Autosys or any other similar Job Scheduling tools

Work Timings: General Shift (11:30 a.m. to 08:30 p.m.)

Job Location: Hyderabad /Mumbai/Chennai/Gurugram

Learn more about this role

Full time

JR-21060284

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

Gouthami Gangam

Referral Bonus:

0