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Treasury F&S Sr. Specialist-Implementation (Vendor Enrollment Specialist)

Charlotte, North Carolina

Job Description:

Role Specific Description:

Vendor Enrollment is a service related to our Virtual Payables product within Comprehensive Payables.  This position supports our client’s vendor base for B2B payments; simplifying the payment process and providing better control and visibility for our clients. This position is responsible for contacting vendors via phone to develop new vendor relationships for our new and existing clients and generating new revenue. Responsibilities also include fostering the client relationships sold, and working closely with Vendor Enrollment management, as well as the Implementation and Sales teams, to develop plans to build or retire quota."

"Place calls to client selected vendors not currently participating in the program
Maintain vendor queue, appropriately prioritize calls, retire non accepting vendors and assure campaign completion within appropriate timelines
Enter vendor and/or client data within designated databases and accurately note vendor contact and acceptance information
Discuss enrollment statistics with clients, sales and implementation managers
Circumvent vendor objections by proposing alternate payment options (new)
Other duties as assigned"

Required Skills
Customer Service
Must be detail oriented, with the ability to handle multiple assignments promptly and effectively
Must be able to manage time effectively and work independently without direct supervision
Excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as, customer service skills are required
Ability to react quickly and decisively to resolve customer/vendor issues
Demonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple projects
Relies on extensive experience and judgment to plan and accomplish goals
Proficiency in the use of Microsoft Office product suite, including Excel and Outlook are essential

Desired Skills

1+ years previous experience of inside sales/telesales or sales support preferred

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Role Specific Description:

Vendor Enrollment is a service related to our Virtual Payables product within Comprehensive Payables.  This position supports our client’s vendor base for B2B payments; simplifying the payment process and providing better control and visibility for our clients. This position is responsible for contacting vendors via phone to develop new vendor relationships for our new and existing clients and generating new revenue. Responsibilities also include fostering the client relationships sold, and working closely with Vendor Enrollment management, as well as the Implementation and Sales teams, to develop plans to build or retire quota."

"Place calls to client selected vendors not currently participating in the program
Maintain vendor queue, appropriately prioritize calls, retire non accepting vendors and assure campaign completion within appropriate timelines
Enter vendor and/or client data within designated databases and accurately note vendor contact and acceptance information
Discuss enrollment statistics with clients, sales and implementation managers
Circumvent vendor objections by proposing alternate payment options (new)
Other duties as assigned"

Required Skills
Customer Service
Must be detail oriented, with the ability to handle multiple assignments promptly and effectively
Must be able to manage time effectively and work independently without direct supervision
Excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as, customer service skills are required
Ability to react quickly and decisively to resolve customer/vendor issues
Demonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple projects
Relies on extensive experience and judgment to plan and accomplish goals
Proficiency in the use of Microsoft Office product suite, including Excel and Outlook are essential

Desired Skills

1+ years previous experience of inside sales/telesales or sales support preferred

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21060254

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Felicia Duke

Referral Bonus:

0

Street Address

Primary Location:
900 W TRADE ST, NC, Charlotte, 28255