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Human Resources, Benefits Analyst / Consultant

Hong Kong, , Hong Kong

Job Description:

Your background 

  • Fresh graduates are welcome to apply; offer will commensurate with experience

  • HR benefits operations experience a definite plus

  • Exposure to working with and managing vendors is an advantage

  • Team player, energetic, service-oriented and able to work in a dynamic and fast paced environment

  • Ability to prioritize work and manage time effectively

  • Good interpersonal skills and ability to engage with multiple stakeholders at a level appropriate to their grade

  • Ability to manage a high volume of work under tight service delivery deadlines

  • Good command of written and oral English

  • Well-versed with MS Excel, Word, PowerPoint etc.

What you can expect

Candidates will be considered for a role as Benefits Analyst or Benefits Consultant – depends on the experience. This role sits within the C&B team supporting benefits delivery for assigned APAC locations, primarily Hong Kong, ensuring C&B programs are delivered and aligned with business and program objectives. It requires working closely with design partners, other shared services teams such as payroll, life events, service center, as well as Country HR and vendors. There may be job rotation opportunities to support other locations in the future.

What you will do

Benefits

  • Responsible for benefits delivery for assigned (in-scope) benefits programs / countries

  • Manage queries and escalations related to benefits delivery matters

  • Review and streamline the benefits delivery processes, maintain process maps and detailed SOPs and execute process controls 

  • Prepare standard and ad-hoc reports, as required

  • Develop and maintain a positive working relationship with benefits vendors, and undertake vendor management tasks such as vendor performance review, issue management, invoice processing, vendor due diligences, etc.

  • Ensure benefits delivery is fully aligned to program requirements

  • Manage and report out  issues and risks appropriately

  • Manage internal and external audit activities

  • Responsible for benefits metrics and compliance reports

  • Participate in ad-hoc projects, as assigned

  • Perform secondary owner for another benefits portfolio, as assigned

  • Responsible for the benefits related regulatory requests (as applicable)

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Job Band:

H5

Shift: 

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Your background 

  • Fresh graduates are welcome to apply; offer will commensurate with experience

  • HR benefits operations experience a definite plus

  • Exposure to working with and managing vendors is an advantage

  • Team player, energetic, service-oriented and able to work in a dynamic and fast paced environment

  • Ability to prioritize work and manage time effectively

  • Good interpersonal skills and ability to engage with multiple stakeholders at a level appropriate to their grade

  • Ability to manage a high volume of work under tight service delivery deadlines

  • Good command of written and oral English

  • Well-versed with MS Excel, Word, PowerPoint etc.

What you can expect

Candidates will be considered for a role as Benefits Analyst or Benefits Consultant – depends on the experience. This role sits within the C&B team supporting benefits delivery for assigned APAC locations, primarily Hong Kong, ensuring C&B programs are delivered and aligned with business and program objectives. It requires working closely with design partners, other shared services teams such as payroll, life events, service center, as well as Country HR and vendors. There may be job rotation opportunities to support other locations in the future.

What you will do

Benefits

  • Responsible for benefits delivery for assigned (in-scope) benefits programs / countries

  • Manage queries and escalations related to benefits delivery matters

  • Review and streamline the benefits delivery processes, maintain process maps and detailed SOPs and execute process controls 

  • Prepare standard and ad-hoc reports, as required

  • Develop and maintain a positive working relationship with benefits vendors, and undertake vendor management tasks such as vendor performance review, issue management, invoice processing, vendor due diligences, etc.

  • Ensure benefits delivery is fully aligned to program requirements

  • Manage and report out  issues and risks appropriately

  • Manage internal and external audit activities

  • Responsible for benefits metrics and compliance reports

  • Participate in ad-hoc projects, as assigned

  • Perform secondary owner for another benefits portfolio, as assigned

  • Responsible for the benefits related regulatory requests (as applicable)

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Learn more about this role

Full time

JR-21058878

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

Marion Cecile Gouilly (グイー マリオン セシル)

Referral Bonus:

0

Street Address

Primary Location:
51 KWAI CHEONG ROAD, Hong Kong