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Enterprise Service Technology Delivery Lead

Charlotte, North Carolina;

Job Description:

LOB Job Description:

-This Delivery Lead role is within Enterprise Services under the CAO Technology team supporting business front line units in postal strategy, logistics, corporate aviation, food services, meeting & events, travel, paper & warehouse, and language services.
-Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. 
-Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables, ensuring that execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost. 
-Operates as a liaison ensuring consistent communication between IT and line-of-business management. Plans and executes production deployments, ensures appropriate staffing, manages end to end production change control process from change identification through certification.
Responsible for technology design & strategy for the portfolio of business units including the design of applications and services, typically initiative funded, to include translating business priorities into technology estimates, management of business requirements, application and service design, and the management of architecture patterns and standards, as well as the evaluation of emerging technologies to determine applicability to Bank of America technology solutions.
Oversee the building and delivery of technology within the space, including the development and management of applications, infrastructure platforms, and services, associated testing and deployment to production, as well as application security, records management, and resiliency.
Manage the security of applications and infrastructure components through routine security scans and testing, to include determining the proper plan for remediation of any vulnerabilities discovered or requests for exceptions and any necessary negotiations and dispositioning of third party vendors related to security vulnerabilities. 
Required Skills:
Strong communication skills, both verbal and written
Able to deliver well-organized documentation on time, that keeps group on top of agenda, action items, effectively pushing initiative forward, etc.
Strong business partnering skills with individuals across the organization in a matrixed environment, desire to lead in a fast-paced workplace
Works independently, detail oriented, capable of working in a strategic environment and managing to deadlines, drives for results.
Work cross functionally and build positive relationships to ensure programs are executed.
Ability to transform business requirements into functional/actionable technology requirements.
Ability to handle multiple projects, some as lead, and others just for project management deliverables.
Proficient computer/software skills – WebEx/Skype, Microsoft Word, Advanced Excel, Power Point, Outlook, etc., with strong MS Project and SharePoint skills
Experience with Agile and Waterfall methodologies
Desired Skills:
5+ years of Project Management experience.
Familiarity with global information security and IS process management

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

LOB Job Description:

-This Delivery Lead role is within Enterprise Services under the CAO Technology team supporting business front line units in postal strategy, logistics, corporate aviation, food services, meeting & events, travel, paper & warehouse, and language services.
-Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. 
-Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables, ensuring that execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost. 
-Operates as a liaison ensuring consistent communication between IT and line-of-business management. Plans and executes production deployments, ensures appropriate staffing, manages end to end production change control process from change identification through certification.
Responsible for technology design & strategy for the portfolio of business units including the design of applications and services, typically initiative funded, to include translating business priorities into technology estimates, management of business requirements, application and service design, and the management of architecture patterns and standards, as well as the evaluation of emerging technologies to determine applicability to Bank of America technology solutions.
Oversee the building and delivery of technology within the space, including the development and management of applications, infrastructure platforms, and services, associated testing and deployment to production, as well as application security, records management, and resiliency.
Manage the security of applications and infrastructure components through routine security scans and testing, to include determining the proper plan for remediation of any vulnerabilities discovered or requests for exceptions and any necessary negotiations and dispositioning of third party vendors related to security vulnerabilities. 
Required Skills:
Strong communication skills, both verbal and written
Able to deliver well-organized documentation on time, that keeps group on top of agenda, action items, effectively pushing initiative forward, etc.
Strong business partnering skills with individuals across the organization in a matrixed environment, desire to lead in a fast-paced workplace
Works independently, detail oriented, capable of working in a strategic environment and managing to deadlines, drives for results.
Work cross functionally and build positive relationships to ensure programs are executed.
Ability to transform business requirements into functional/actionable technology requirements.
Ability to handle multiple projects, some as lead, and others just for project management deliverables.
Proficient computer/software skills – WebEx/Skype, Microsoft Word, Advanced Excel, Power Point, Outlook, etc., with strong MS Project and SharePoint skills
Experience with Agile and Waterfall methodologies
Desired Skills:
5+ years of Project Management experience.
Familiarity with global information security and IS process management

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21058286

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Monica Kandrac

Referral Bonus:

0